System Volume Information virus

[Marjorie]

I have a virus in drive C:\System Volume
Information\_restore{BDF64D3B-AB72-49FB-B638-8EF208AC1396}
\RP182\A0042370.dll . Its called 'Trojan Horse
Downloader.Apropo.E'. I turned off my System Restore on
the 19th. And I'm sure I got it before then. I turned it
back on and realized I couldn't restore it. I ran my
virus detector (AVG) and it couldn't find it. I had Avast
and also Norton, and I didn't like either of them. Is
there a way to get rid of this virus?

 

[Guest]

When you turned off System Restore, the file was deleted. It was saved in
your System Restore (Volume Information) which you do not want. AVG fixed
the Virus that is why it did not find it.

 

[Bruce Chambers]

Greetings --

The System Volume Information is the hidden, protected operating
system folder in which WinXP's System Restore feature stores
information used to recover from errors. It's really not a good idea
for you, or an antivirus application, to directly access the contents
of that folder, unless you expect to have no future use for the
restore points, in which case it would be simpler just to turn off the
System Restore feature.

To clear viruses from the "System Volume Information," simply turn
off the System Restore feature (Start > All Programs > Accessories >
System Tools > System Restore, System Restore Settings), reboot, then
re-enable System Restore, and reboot one last time. This will delete
all of your Restore Points, including the corrupted one(s), and allow
you start with a clean slate.


Bruce Chambers
--
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