system tools disk clean up problem

[brandon]

i have been trying to run system tools disk cleanup for
windows xp pro and it starts and the status bar NEVER
goes anywhere. i just cant get this program to function
at all really. i tried to ask microsoft for help but they
tell me my product id has used max requests or something
like that. what do i do???

 

[Carey Frisch [MVP]]

Try the following web sites for troubleshooting suggestions:

Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Line #48. In the right-hand window, click on
"Disk Cleanup - Compress Old Files Freezes"

Simply click on Kelly's fix, download the registry fix, then run it.
(Note: Disable your antivirus program before running the repair script)

[Courtesy of Kelly Theriot, MS-MVP]


Applicable Microsoft Knowledge Base Article:

Disk Cleanup Tool Stops Responding While Compressing Old Files
http://support.microsoft.com/default.aspx?scid=kb;en-us;812248

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

--------------------------------------------------------------------------------------


|i have been trying to run system tools disk cleanup for
| windows xp pro and it starts and the status bar NEVER
| goes anywhere. i just cant get this program to function
| at all really. i tried to ask microsoft for help but they
| tell me my product id has used max requests or something
| like that. what do i do???