System shutting down on its own

[Guest]

My computer continues to shut down on its own several times a day. The only
error message I can find in the event viewer is the following:

Details
Product: Windows Operating System
Event ID: 7000
Source: Service Control Manager
Version: 5.0
Symbolic Name: EVENT_SERVICE_START_FAILED
Message: The %1 service failed to start due to the following error:
%2.

Explanation
Service Control Manager (SCM) could not start the specified service,
probably because the service is not configured correctly.


User Action
Do one or all of the following:

Review the error information displayed in the message.
Verify that the service password has not expired.
Verify that the service is in the correct location.
Verify that the service is not infected with a virus.
To display the WIN32_EXIT_CODE error that SCM encountered when trying to
start the program, at the command prompt, type
sc query service name
The information displayed can help you troubleshoot possible causes for the
error.

**I have tried to do the things suggested, but cannot come up with an answer
to this.

 

[Dave Patrick]

Check Event Viewer for errors. When you view the logged events in Event
Viewer (double-click them in the right-hand pane) in the upper right corner,
third button down is a copy to clipboard, then you can paste in the body of
a reply message.

Please do so for each of the different System Log events (that are a Type:
'Error' or 'Warning') since last boot so we can see all of the event detail.

Also check Device Manager for error codes and or non-starting devices.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| My computer continues to shut down on its own several times a day. The
only
| error message I can find in the event viewer is the following:
|
| Details
| Product: Windows Operating System
| Event ID: 7000
| Source: Service Control Manager
| Version: 5.0
| Symbolic Name: EVENT_SERVICE_START_FAILED
| Message: The %1 service failed to start due to the following error:
| %2.
|
| Explanation
| Service Control Manager (SCM) could not start the specified service,
| probably because the service is not configured correctly.
|
|
| User Action
| Do one or all of the following:
|
| Review the error information displayed in the message.
| Verify that the service password has not expired.
| Verify that the service is in the correct location.
| Verify that the service is not infected with a virus.
| To display the WIN32_EXIT_CODE error that SCM encountered when trying to
| start the program, at the command prompt, type
| sc query service name
| The information displayed can help you troubleshoot possible causes for
the
| error.
|
| **I have tried to do the things suggested, but cannot come up with an
answer
| to this.
|
|

 

[Ron Martell]

My computer continues to shut down on its own several times a day. The only
error message I can find in the event viewer is the following:

Details
Product: Windows Operating System
Event ID: 7000
Source: Service Control Manager
Version: 5.0
Symbolic Name: EVENT_SERVICE_START_FAILED
Message: The %1 service failed to start due to the following error:
%2.

Explanation
Service Control Manager (SCM) could not start the specified service,
probably because the service is not configured correctly.

There are two replacable parameters in the error message (%1 and %2)
that should have been replaced by the name of the service and the
general nature of the error.

The fact that they were not indicates that this may be caused by a
spyware/trojan/virus infestation.

Make certain your antivirus software is completely up to date with the
virus definitions not more than a week old and do a complete scan of
your computer. Also make certain that you have an effective
antispyware product on your computer, update it, and do a complete
scan with it.

Then get a "second opinion" by using at least one of the reliable free
online scanners such as
Trend Micro http://housecall.trendmicro.com
Kaspersky Online Scanner http://www.kaspersky.com/virusscanner
Panda ActiveScan http://www.pandasoftware.com/activescan
WindowSecurity.com TrojanScan http://windowssecurity.com/trojanscan
Webroot http://www.webroot.com/


Good luck

Ron Martell Duncan B.C. Canada