System Shutdown

J

Jamie

I installed the MS Spyware beta program and all was
working fine - detecting spyware and removing it. Then
the computer went into this shut down mode and will not
stop!

This is the message that displays:

This shutdown was initiated by NT Authority/System.
Windows must now restart because the Remote Procedure
Call Service (RPC) service terminated unexpectedly.

I have no clue what this means and would really
appreciate anyones HELP!
 
F

Frank Saunders, MS-MVP IE/OE

Jamie said:
I installed the MS Spyware beta program and all was
working fine - detecting spyware and removing it. Then
the computer went into this shut down mode and will not
stop!

This is the message that displays:

This shutdown was initiated by NT Authority/System.
Windows must now restart because the Remote Procedure
Call Service (RPC) service terminated unexpectedly.

I have no clue what this means and would really
appreciate anyones HELP!

Looks like you have the Sasser worm.
What You Should Know About the Sasser Worm and Its Variants
http://www.microsoft.com/security/incident/sasser.asp
Microsoft has updated the cleanup tool for W32.Sasser.worm to remove the C
and D variants of the Sasser worm. The Sasser removal tool now removes
Sasser A, B, C and D. The updated removal tool is located at
http://www.microsoft.com/downloads/...B6B-4FC3-90D4-9FA42D14CC17&displaylang=en
and is documented in Knowledge Base article KB841720
http://support.microsoft.com/default.aspx?scid=kb;EN-US;841720

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
 
J

John Visconti

Hi,
I Also have a post above.
Anyways, I saw this same post under annocments.
I did what was advised....
I right clicked on My Computer and selected properties and it wouldn't open.
So I then wen to the control panel...admin tools....services, and found the
problem service. I right clicked and selected properties and same thing -
nothing.
So now I'm stuck.
-John
 
B

Brandon

The problem you are experiencing is either caused by a
trojan virus or some really nasty spyware. what you may
want to do is have the hard drive pulled from your
computer and scanned for viruses by another computer, or
down load a copy of the trial verison of webroot
spysweeper and run a scan on that. and make sure you shut
down microsoft anit spyware before you do the scan to
prevent the shut down.
 
D

Darryl O. Hoyett

Jamie,

Sounds to me like your computer has been infected with a
virus. Go to Microsoft's Windows Update site and install
the latest "Critical" patches and update your virus
definitions for your Anti-Virus software and scan your PC.
 

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