System Restyore not working

[Guest]

I have a new Dell PC with Vista Ultimate Edition. First, the screen was
blank on start up occasionally. Also, System Restore will not work, even
back to the last restore point. It seems to be working fine until after
rebooting when I get an error message: "System Restore did not complete
successfully. Your computer system files and settings were not changed.
Detail: unspecified error occurred during System Restore". I have
reinstalled OS, which has cured the monitor problems, but still System
Restore will not work. Any suggestions please?

 

[Gerry Cornell]

Steve

What anti-virus programme?

This Article was written for Windows XP so consider the issues raised
with that in mind.
http://bertk.mvps.org/html/srfail.html

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Guest]

I have a new Dell E520 with Vista Premium and get the same message as you are
getting. The only way I can get System restore to work is to boot in safe
mode. I am using Norton Security Suite for Anti Virus protectin. I have
talked with a Senior tech at Dell in Austin and he has no idea why this is
happening. If anyone can help us, please post.

 

[Stuart Forshaw]

Hi Tim

We have ecperienced the sytem restore problem on all machines with XPSP2 and
Vista, when Norton Internet Security is installed.

Our tests have shown that if you perform a completely clean install, use the
system then attempt restore to a previous time all works well. Then Install
NIS and you cannot restore.

This has only appeared since NIS2006 and obviously with NIS 2007.2 for
Vista.

All other suites we have tried, Mcafee, Zone Alarm do not create the restore
problem. In my opinion having discussed this problem with Symantec at great
length with no remedy, would be to carry out clean install, without NIS and
use another manufacturers package.

Regards
Stuart