system restore

[Guest]

When I try to run system restore it comes up with the error reporting screen
and asks if I want to send to Microsoft and creates an error log then closes
the program. Is this a registry key problem?

 

[Bert Kinney]

Hi Vicki,

Do you get the same results if you try to run System Restore in Safe Mode?

Restart your computer, and then press F8 during the initial startup to start
your computer in Safe Mode or Safe Mode with a command prompt.

Log on to your computer with an administrator account or with an account
that has administrator credentials.

In Safe Mode type or paste the following command in the Start - Run box then
press Enter. In Safe Mode Command Prompt type the following command then
press ENTER.

%systemroot%\system32\restore\rstrui.exe


Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org