I'm getting the same thing as rupert. For me it started
after I installed the several critical Win XP updates on
July 14, 2004. I started having problems with Word, the
normal dot template & crashing when my 'puter didn't
crash before (bear with me here, I think this may all
connect). After one crash, I got a DOS window saying it
couldn't restart & suggested I select start-up using the
last known settings... but there was no Last Known
Settings option to select. Instead the only option was to
load "Profile 1" which I did, cuz it was the default
anyway.
I started having more Word & shutdown problems & decided
to do a system restore to a date before this "Profile 1"
thing. Even tho my Sys Restore calendar says that there
are many check points/dates that I can restore to, the
computer keeps giving me a message that it's unable to do
it.
I tried restoring from several dates both before and
after July 14 & got the same message rupert did. It would
seem all of my restore points are corrupted.
I saw on July 21 that there are a couple of new viruses
that infect Word and the normal dot template & I got the
Norton updates for them. I scanned & found nothing, so I
think this is probably a Microsoft-induced problem - but
I get no "report this error to Microsoft" window. I keep
my AntiVirus up to date, scan my whole computer daily and
use adware detectors.
I've searched the knowledge base here for corrupted sys
restore issues (& variations on this theme) & get nothing
even close to this.
I'm thinking I need to reformat my computer.
Rupert, are you getting this too... and did you try
anon's suggestion & if so, what happened?
nuke
-----Original Message-----
it appears as if one or more of your restore points are
corrupted. best bet would be to turn off system
restore - reboot - and then turn it back on again. this
deletes ALL the old restore points, but they didn't work
anyway.
goes through the process of restarting but says it was
unable to restore ive tried several others on different
occasions as im a bit wary of trying it too many times
all in one go incase it interferes with the computer