System Restore Wizard is already running.....

[Ron in RI]

Using new Toshiba Satellite U305, Vista Home Premium

I have been making restore points before and after installing everything
during computer set-up. I went to make a restore point and, when I went to
System Restore, I got a message: "System Restore Wizard is already running.
This program will now exit." And it closes.

It turns out the every time I go to System Restore, I get the message
"System Restore Wizard is already running....." and System Restore closes. I
CAN make new restore points but I can't use any restore points because the
Wizard is always already running.

Once, I was able to get to a list of restore points and I did a restore to a
point I made a week ago, before my last installation (a printer). After
doing the restore, the Wizard was still running.

So I tried to undo the restore.....the "undo" failed, there was a quick
flash of error messages with red X's...all I could read was that the "undo
failed", and the computer shut down.

I closed the lid (laptop) and when I opened it, I got message that Windows
start-up failed and that an "auto-repair" feature was at work. The
auto-repair did work and the computer did start up again and things look
normal except that THE SYSTEM RESTORE WIZARD IS ALREADY RUNNING.....

ALSO: during this process, I discovered that System Restore points have NOT
been made every day. They have been made after updates, installs, etc, as
well as my manually-made points....but in three weeks, only ONE System
Restore point was made which appeared to be a "Daily SR Point".

I've looked at everything I know about and this is feeling like it's beyond
my competence. I've enjoyed Vista thus far but this is very unpleasant!!!

Thanks for any and all thoughts and suggestions!

 

[Ron in RI]

I spoke with Toshiba tech support. Was told that Vista isn't supposed to
make a System Restore point every 24 hours (which I believe isn't correct).

We did a "Last Known Good Configuration" and the SR Wizard stopped running.

I made a new SR restore point to reflect the return to "Last.....Good
Configuration" and now, again, when I click on "System Restore", I get
message saying that the SR Wizard is already running and that the program
will exit....which it does.

So...I really haven't gotten closer to a solution.....