"System Restore" will not launch

[Amadeus]

I was wanting to do a System Restore. However, after
selecting "Start>Help and Support>System Restore", a
window pops up titled, "rstrui.exe - Entry Point not
Found."

The text in the pop-up window reads, "The procedure entry
point RemoteAssistancePrepareSystemRestore could not be
located in the dynamic link library WINSTA.dll."

Below the text was a button titled "OK."

After selecting "OK", nothing happened. System Restore
would not launch.

Now, I did check and found a "winsta.dll" file located in
my "C:\WINDOWS\system32" folder, so I don't know what the
problem is. Can anybody advise what to do to get the
System Restore feature to launch??? Any help would be
most grateful. Thank you.

Amadeus

 

[Will Denny]

Hi Amadeus

Right click on the following file and select 'Install'

%systemroot%\inf\sr.inf

 

[Amadeus]

Thanks for the advise, Will. I'll try it.

Amadeus