System Restore shows blank white window

[Jonathan]

I have been researching this problem but have found no fix. I finally
decided to reinstall per.

http://bertk.mvps.org/html/reinstall.html

But the same condition exists. I am not sure if this is related but when I
try to access my router only a partial screen is displayed with no way to
access anything on router. There are no router issues accessed from other
systems.

If anyone knows of a solution I would be very grateful.

Thanks.

J.

 

[TaurArian]

I'm not sure if relevant but worth a read -

Several dialog boxes are blank
http://support.microsoft.com/kb/831430

--
====================================
TaurArian [MVP] 2005-2008 - Australia
====================================
How to ask a question: http://support.microsoft.com/kb/555375
http://taurarian.mvps.org/index.htm
Emails will not be acknowledged - please post to the newsgroup so all may benefit.
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


| I have been researching this problem but have found no fix. I finally
| decided to reinstall per.
|
| http://bertk.mvps.org/html/reinstall.html
|
| But the same condition exists. I am not sure if this is related but when I
| try to access my router only a partial screen is displayed with no way to
| access anything on router. There are no router issues accessed from other
| systems.
|
| If anyone knows of a solution I would be very grateful.
|
| Thanks.
|
| J.
|
|

 

[Jonathan]

| I have been researching this problem but have found no
| fix. I finally decided to reinstall per.
|
| http://bertk.mvps.org/html/reinstall.html
|
| But the same condition exists. I am not sure if this is
| related but when I try to access my router only a
| partial screen is displayed with no way to access
| anything on router. There are no router issues
| accessed from other systems.
|
| If anyone knows of a solution I would be very grateful.
|
| Thanks.
|
| J.

I'm not sure if relevant but worth a read -

Several dialog boxes are blank
http://support.microsoft.com/kb/831430

--
====================================
TaurArian [MVP] 2005-2008 - Australia
====================================
How to ask a question:
http://support.microsoft.com/kb/555375
http://taurarian.mvps.org/index.htm
Emails will not be acknowledged - please post to the
newsgroup so all may benefit. Computer Maintenance:
Acronis / Diskeeper / Paragon / Raxco

Thanks for the reply.

I tried method 1 in your link and found no problems. Method 2 however seems
to be coming up empty. I searched two machines I have(registry), one with
the problem and one that is fine and I find no such reg key:

HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\{f414c260-6ac0-11cf-b6d1-00aa00bbbb58}\In
procServer32

I navigate to HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES and find no CLSID entry
what-so-ever on either system. Now I am really confused.

I have XP Pro SP2 on both systems with all patches installed from Windows
Update.

Any ideas?

Thanks.
J.

 

[Rey Santos]

Try the fixes here:

http://forums.techguy.org/windows-nt-2000-xp/559077-system-restore-not-working-properly.html

 

[Jonathan]

message

Try the fixes here:

http://forums.techguy.org/windows-nt-2000-xp/559077-system-restore-not-working-properly.html

Thanks but still no help. I was hopeful after reading the posts by others
but I think it must have something to do with the lack of display of my
router window also. I guess I will keep searching. Maybe it is time for an
OS clean install anyway.

Regards.

J.

 

[Lem]

message



Thanks but still no help. I was hopeful after reading the posts by others
but I think it must have something to do with the lack of display of my
router window also. I guess I will keep searching. Maybe it is time for an
OS clean install anyway.

Regards.

J.

If there really is *no* HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\ key
with a large bunch of sub-keys, it probably *is* time to reinstall.
What happens if you open regedit, click on "My Computer," and then use
Edit > Find for the string "f414c260" (without quotes)?

That key has to do with JavaScript, so if it's missing or incorrectly
set, there probably will be lots of things that don't work properly.

--
Lem -- MS-MVP

To the moon and back with 2K words of RAM and 36K words of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer
http://history.nasa.gov/afj/compessay.htm

 

[Jonathan]

If there really is *no*
HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\ key with a
large bunch of sub-keys, it probably *is* time to
reinstall. What happens if you open regedit, click on "My
Computer," and then use Edit > Find for the string
"f414c260" (without quotes)?
That key has to do with JavaScript, so if it's missing or
incorrectly set, there probably will be lots of things
that don't work properly.

I get under type REG_SZ and under Data JScript Language. I search two
machines and get no return for HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID

One system seems to work fine except for DirectX being an "older version".
Everything else seems ok as far as I can tell. Only one machine will no
longer allow me to run System Restore. I had used it just yesterday
successfully however. I removed a new SATA drive and returned it so I
assumed it might be related to that event. I have had several small
difficulties installing Delorme GPS SW along with SQL Server 2005 Services.

It may be time to clean install on two systems.

J.

 

[Colin Barnhorst]

I would do a repair install first and if that didn't do it (should) then I
would reinstall.

 

[Ramesh, MS-MVP]

Click Start, Run and type:

regsvr32 jscript.dll

Press {ENTER}

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog


I have been researching this problem but have found no fix. I finally
decided to reinstall per.

http://bertk.mvps.org/html/reinstall.html

But the same condition exists. I am not sure if this is related but when I
try to access my router only a partial screen is displayed with no way to
access anything on router. There are no router issues accessed from other
systems.

If anyone knows of a solution I would be very grateful.

Thanks.

J.

 

[Jonathan]

message

I would do a repair install first and if that didn't do it
(should) then I would reinstall.

Thanks for the tip. I will most likely be doing that but I would like to
find out more about what caused the missing reg keys now found in three of
my systems. I think it might have something to do with some SW applications
that are common to all three computers.

J.

 

[Jonathan]

I have been researching this problem but have found no
fix. I finally
decided to reinstall per.

http://bertk.mvps.org/html/reinstall.html

But the same condition exists. I am not sure if this is
related but when I
try to access my router only a partial screen is
displayed with no way to
access anything on router. There are no router issues
accessed from other
systems.

If anyone knows of a solution I would be very grateful.

Thanks.

J.

Click Start, Run and type:

regsvr32 jscript.dll

Press {ENTER}

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Winhelponline.com blog http://www.winhelponline.com/blog

That was one of the first things I tried with no success, thanks.

I now find that I have the same missing registry keys on three systems and
suspect installing SW might be the cause of this. So far there are no other
problems other than the one system restore issue on just one of my systems.
That being the blank white display of the SR menu.

J.

 

[Colin Barnhorst]

Have you uninstalled any of them?

message


Thanks for the tip. I will most likely be doing that but I would like to
find out more about what caused the missing reg keys now found in three of
my systems. I think it might have something to do with some SW
applications that are common to all three computers.

J.

 

[Jonathan]

message

Have you uninstalled any of them?

I don't think a simple uninstall of suspected applications will revert
everything back to normal. My plan would be to start with a clean system and
install suspected applications one at a time making sure there is no other
SW present to cause conflicts. Out of the three systems I have installed the
new GPS apps onto all are missing the Reg. key in question but only one
machine has problems. I did remove one new application from a laptop but I
don't think that removal would restore the missing key. I think the System
Restore problem is from another cause other than that one key.

J.

 

[Colin Barnhorst]

I am just asking since that might have been related to the messed up window.
I was thinking that there may have been a common file caught in error.
That's all.