System Restore problem

[B. Chandrasekaran]

When I launch "System Restore," I get an application window, but it
contains nothing and it just sits. (I have an Averatec av3715-eh1.)
The System Restore is set to "On."

The background is that I have been having "Generic Host Process for
Win32 services encountered a problem" messages pop up. When I run
McAfee Virus checker, it goes for a while, but gets frozen halfway
through. I checked the Services tab, and I see several automatic
services are not running, including the System Restore, and I started
that service, but that doesn't make a difference -- the System Restore
window is still empty.

I'm kind of in a catch 22 -- I would be simply happy to go back to the
situation several days ago, but with System Restore not functioning, I
don't know what to do. Any deas what the problem might be? Thanks for
any help.

 

[Ka2H]

When I launch "System Restore," I get an application window, but it
contains nothing and it just sits. (I have an Averatec av3715-eh1.)
The System Restore is set to "On."

The background is that I have been having "Generic Host Process for
Win32 services encountered a problem" messages pop up. When I run
McAfee Virus checker, it goes for a while, but gets frozen halfway
through. I checked the Services tab, and I see several automatic
services are not running, including the System Restore, and I started
that service, but that doesn't make a difference -- the System Restore
window is still empty.

I'm kind of in a catch 22 -- I would be simply happy to go back to the
situation several days ago, but with System Restore not functioning, I
don't know what to do. Any deas what the problem might be? Thanks for
any help.

Three articles, some of them with references to "More Information", which
may give you a point to start the troubleshooting from:

"A description of the Safe Mode Boot options in Windows XP" (note the Last
Good Configuration Option):
http://support.microsoft.com/kb/315222/en-us

"Troubleshoot System Restore “Restore Point Failures†in Windows XP":
http://bertk.mvps.org/html/srfail.html

"How to configure Windows XP to start in a "clean boot" state"
http://support.microsoft.com/default.aspx/kb/310353/en-us

Good luck,
Ka2H

 

[B. Chandrasekaran]

[This followup was posted to microsoft.public.windowsxp.help_and_support
and a copy was sent to the cited author.]

Three articles, some of them with references to "More Information", which
may give you a point to start the troubleshooting from:

"A description of the Safe Mode Boot options in Windows XP" (note the Last
Good Configuration Option):
http://support.microsoft.com/kb/315222/en-us

"Troubleshoot System Restore ⤽Restore Point Failures⤠in Windows XP":
http://bertk.mvps.org/html/srfail.html

"How to configure Windows XP to start in a "clean boot" state"
http://support.microsoft.com/default.aspx/kb/310353/en-us

Good luck,
Ka2H

Thank you. I'll try the suggestions.

BC