System Restore problem

[Guest]

A virus scan shows a virus in my system restore which cannot be fixed. I
tried to delete all restore points and have received the message "System
restore has encountered a problem trying to enable/disable one or more drives
- restart computer and try again".
I have tried several times with the same result. Any suggestions welcome.

 

[peter]

First make sure that the virus is completely off your system with the
exception of restore.
Then go to MYComputer/properties and turn Restore off....this deletes all
restore points
reboot..........and do another virus check....it now should be gone.
Turn restore back on and create a restore point while your system is still
clean.
peter

 

[Guest]

Hi Peter
Tried that. I once had the same problem and that method worked OK.
This time I cannot access System Restore to turn it off. That's when I get
the message. What I need is a way of working round this and turning off
system restore some other way.

 

[peter]

Try going back to System Restore and turn it off at the drive level.Tell it
not to monitor any drive
Then do a clean up on each drive ...this should delete all but the last
restore point.
Restart and do a virus scan..........

If this does not work try entering XP in Safe mode..f8 at boot
peter

 

[Bert Kinney]

Reinstalling System Restore will delete all existing restore point and
repair any problems that may exist with System Restore.

Tips Fixes & FAQs - How to reinstall System Restore:
http://bertk.mvps.org/html/tips.html#ReinstallSR

Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org

 

[Guest]

Thanks Bert - very helpful.
All restored to working order

 

[Bert Kinney]

You're welcome, and thanks for the feedback.

Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org