System Restore disabled my Office XP apps

[Guest]

Hello, I recently did a system restore to fix a color display issue I
created when I installed a game for my kid. Before I did the restore I
deleted my XP Office Application (including the service pack updates for xp
office ). After I restored the system I tried to launch MS Word and a
windows installer window poped up with an error 1635: This patch could not be
opened . Verify the patch package exists and that you can access it." I then
tried to go into the uninstall program to remove XP Office Professional
without sucess becuase it couldn't remove the update attached to it. If I
roll back the restore I can install/deinstall XP Office including the
patches without a problem. Is there any way I can get around this issue?
thanks.

 

[Kelly]

"Color" display issue from installing a game for your child, or display
size? The latter is very common and workable.

As per the 1635 error, are you speaking of Plus!? If so, and you have tried
to remove it from Add or Remove, do some reading here:

http://www.google.com/search?hl=en&lr=&c2coff=1&q=1635+This+patch+could+not+be+&btnG=Search

--
All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

 

[Guest]

Kelly,

I checked out the link for this error and I don't even have XP Plus!
installed on my PC (or at least its not in the add/remove programs). This
error comes up when I try to launch my Office XP apps (like MS Word) after I
did a restore to fix another issue with the way my apps are displaying.
Anyway, why can't I just completely delete Office XP from my computer to
include the updates and restore a few days back and have the apps work? I
know they worked just fine on the date I am trying to restore back to.
thanks..