This is what the report said when it pulled up event viewer but I dont
understand any of it really
Details
Product: Windows Operating System
ID: 1000
Source: Application Error
Version: 5.2
Symbolic Name: ER_USERCRASH_LOG
Message: Faulting application %1, version %2, faulting module %3, version
%4, fault address 0x%5.
Explanation
The indicated program stopped unexpectedly. The message contains details on
which program and module stopped. A matching event with Event ID 1001 might
also appear in the event log. This matching event displays information about
the specific error that occurred.
User Action
If an error report was generated for this error, you might be able to obtain
more information about the error by sending the report to Microsoft for
analysis.
What to expect
Microsoft actively analyzes all error reports and prioritizes them based on
the number of customers affected by the error signature contained in the
report. When a report is submitted, Microsoft will try to determine the cause
of the error, categorize it according to the type of issue encountered, and
send you relevant information when such information is available. However,
because error reports do not always contain enough information to positively
identify the source of the issue, Microsoft may need to collect a number of
similar reports from other customers before a pattern is discovered. Although
Microsoft might not be able to provide a solution for your particular error
at this time, all information submitted is used to further improve the
quality and reliability of our products.
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