System hangs when right-cliking a file (Explorer problem)

[Eric Gardner]

When I right-click on any kind of file Explorer takes a very long time to
bring up the menu. If I right-click on any folders the Explorer menu comes
up instantly. I'm lost as to why this is happening. We have two Windows XP
Pro computers in our office that have developed this problem over the last
couple months.

I've checked installed software and that doesn't seem to be a problem. I've
reinstalled IE 6.0sp1 because of a few event log errors. Otherwise the event
log is clean. If you close Explorer while waiting for the menu to appear
then you'll get an Explorer hang error in the event log. Otherwise if you
wait about 2 minutes the right-click menu will either sometimes appear or
just blink quickly and disappear.

Any help would be appreciated!

Eric

 

[Hilary Karp]

Eric..

Take a look at this

A Program Stops Performing a Task or Explorer.exe Uses 100 Percent of
the CPU When You Right-Click an Item in Windows Explorer
http://support.microsoft.com/default.aspx?scid=kb;en-us;819946