System hang entering/leaving standby mode

[Jonathan Sachs]

One or the other of these problems has been occurring occasionally for
as long as I can remember. Lately the "leaving" problem seems to have
gone away, but the "entering" problem occurs 1/3 to 1/2 of the time.
Any ideas what could be causing this? It has made standby mode
virtually useless.

When I try to enter standby mode and this problem occurs, the display
shuts down but the computer continues running. The only thing that
will restore it to service is a cold boot.

When I try to leave standby mode and this problem occurs the machine
powers on, but the display does not. Again, I must cold boot. I have
tried entering the power-down keyboard command "blind," without
effect. Of course there's no way for me to tell what if anything is
actually happening.

The configuration is: home-built system with a Soyo P4P800S system
board; ATI All-in-Wonder Rage 128 Pro PCI display adapter; Plextor
PX-716A DVD RW drive; diskette drive; Seagate ST3120026AS hard disk;
Microsoft wireless mouse; CNET PCI Fast Ethernet adapter; Adaptec
2940AU SCSI controller; Windows XP service pack 1.

The video driver is version 6.13.3279.0, which is dated 9/26/2001, but
is the most current version for this card.

I am running a current version of Norton Antivirus 2005 and a recent
version of Ad-Watch SE Plus. Both report that the system is clean.
Each time I boot I get a message that says in effect, "Norton
Antivirus has blocked a virus attempt to infect your system," and
these never appear in the NAV log. That seems odd, but it started
happening long after the system hang problem began, and long before
the problem became as frequent as it is now.

My email address is LLM041103 at earthlink dot net.

 

[Guest]

One or the other of these problems has been occurring occasionally for
as long as I can remember. Lately the "leaving" problem seems to have
gone away, but the "entering" problem occurs 1/3 to 1/2 of the time.
Any ideas what could be causing this? It has made standby mode
virtually useless.

When I try to enter standby mode and this problem occurs, the display
shuts down but the computer continues running. The only thing that
will restore it to service is a cold boot.

When I try to leave standby mode and this problem occurs the machine
powers on, but the display does not. Again, I must cold boot. I have
tried entering the power-down keyboard command "blind," without
effect. Of course there's no way for me to tell what if anything is
actually happening.

The configuration is: home-built system with a Soyo P4P800S system
board; ATI All-in-Wonder Rage 128 Pro PCI display adapter; Plextor
PX-716A DVD RW drive; diskette drive; Seagate ST3120026AS hard disk;
Microsoft wireless mouse; CNET PCI Fast Ethernet adapter; Adaptec
2940AU SCSI controller; Windows XP service pack 1.

The video driver is version 6.13.3279.0, which is dated 9/26/2001, but
is the most current version for this card.

I am running a current version of Norton Antivirus 2005 and a recent
version of Ad-Watch SE Plus. Both report that the system is clean.
Each time I boot I get a message that says in effect, "Norton
Antivirus has blocked a virus attempt to infect your system," and
these never appear in the NAV log. That seems odd, but it started
happening long after the system hang problem began, and long before
the problem became as frequent as it is now.

My email address is LLM041103 at earthlink dot net.

 

[Guest]

One or the other of these problems has been occurring occasionally for
as long as I can remember. Lately the "leaving" problem seems to have
gone away, but the "entering" problem occurs 1/3 to 1/2 of the time.
Any ideas what could be causing this? It has made standby mode
virtually useless.

When I try to enter standby mode and this problem occurs, the display
shuts down but the computer continues running. The only thing that
will restore it to service is a cold boot.

When I try to leave standby mode and this problem occurs the machine
powers on, but the display does not. Again, I must cold boot. I have
tried entering the power-down keyboard command "blind," without
effect. Of course there's no way for me to tell what if anything is
actually happening.

The configuration is: home-built system with a Soyo P4P800S system
board; ATI All-in-Wonder Rage 128 Pro PCI display adapter; Plextor
PX-716A DVD RW drive; diskette drive; Seagate ST3120026AS hard disk;
Microsoft wireless mouse; CNET PCI Fast Ethernet adapter; Adaptec
2940AU SCSI controller; Windows XP service pack 1.

The video driver is version 6.13.3279.0, which is dated 9/26/2001, but
is the most current version for this card.

I am running a current version of Norton Antivirus 2005 and a recent
version of Ad-Watch SE Plus. Both report that the system is clean.
Each time I boot I get a message that says in effect, "Norton
Antivirus has blocked a virus attempt to infect your system," and
these never appear in the NAV log. That seems odd, but it started
happening long after the system hang problem began, and long before
the problem became as frequent as it is now.

My email address is LLM041103 at earthlink dot net.

 

[Guest]

:

I have a new Carrera computer delivered last week to use alongside a four
year old Dell machine. It was suppled with XP home with SP2. On clicking
Standby on turn-off options the machine immediatedly hangs and has to be
rebooted.

Manufacturer technical support cam only suggest disabling standby but the
facility is useful. Checking Microsoft Updates shows no updates needed.
Anyway, automatic update is switched on.

Any suggestions would be very welcome.

 

[Bob I]

Then request they replace it with one that works properly.

 

[Guest]

Thanks. You're right I should. But I would like to get it sorted if
possible. Is it possible that Carrera have failed to load the component that
handles standby? Is it possible to check this? The effect is the same
whether attempting it from Start of from Task Manager.