system freezes after loggin in

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  • Start date Start date
G

Guest

After entering user name and password, the computer freezes but ctrl-alt-del
does active the task manager. Users with admin rights can log in fine.
I've tried copying a working profile to the default user but it didn't work.
Also provided appropriate rights to winnt dir. Any thoughts? I had this
problem many years ago but cannot remember how to remedy beyond reinstalling
the OS.

TIA
 
Check that explorer.exe is the default shell to start. Look at the Reg_Sz
string value of;
"Shell"="Explorer.exe"
found at
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

The profile may also be corrupt or these may help you.


No Desktop or Blank Desktop After Logging On to Windows 2000 (Q256194)
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q256194

How to Perform an In-Place Upgrade of Windows 2000
http://support.microsoft.com/support/kb/articles/Q292/1/75.ASP

What an In-Place Windows 2000 Upgrade Changes and What It Does Not Change
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q306952

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| After entering user name and password, the computer freezes but
ctrl-alt-del
| does active the task manager. Users with admin rights can log in fine.
| I've tried copying a working profile to the default user but it didn't
work.
| Also provided appropriate rights to winnt dir. Any thoughts? I had this
| problem many years ago but cannot remember how to remedy beyond
reinstalling
| the OS.
|
| TIA
 
You're welcome.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Thanks Dave for your suggestions. Looks like an in-place upgrade is
required.
 
Well, the in-place upgrade didn't work. Since users with admin rights can
logon fine... it must be something with the rights. I may end up having to do
a fresh install - yuck!
 
What happens if you logon as a new user? (create a new account in 'Users and
Passwords').

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Well, the in-place upgrade didn't work. Since users with admin rights can
| logon fine... it must be something with the rights. I may end up having to
do
| a fresh install - yuck!
 
Dave - whether new user or current user gets the blank screen after logon.
Again, users w/ admin rights works fine.
 
This article may help. The permissions are probably incorrect on \Documents
and Settings and sub folders.

How to Restore the Default NTFS Permissions for Windows 2000
http://support.microsoft.com/?id=266118

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Dave - whether new user or current user gets the blank screen after logon.
| Again, users w/ admin rights works fine.
 
Dave-That worked! Much appreciated!
I was wondering how to restore rights without re-installing. I believe my
problem was within the registry. Anyway, assuming I'll remember - restoring
default rights is a quicker method.
 
Glad to hear it worked. You're welcome.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Dave-That worked! Much appreciated!
| I was wondering how to restore rights without re-installing. I believe my
| problem was within the registry. Anyway, assuming I'll remember -
restoring
| default rights is a quicker method.
 

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