System administrator has set policies...

G

Guest

Hi gang,

After I updated my computer with the Automatic update from Microsoft web
site I'm getting "the system administrator has set policies to prevent this
installation" So I can not install some software like ADOBE. SO which
critical update is causing that? I did a test one computer with out update
and its ok the other computer with update and it fails. Therefore which one
is doing this?
 
S

Steven L Umbach

Offhand that sounds more like a Group Policy restriction than due to an
update and you could always try to uninstall the update in Add & Remove
programs [they have install date listed] to see if that helps or not but I
would run rsop.msc on your computer and compare the results to the computer
for the user that does not have the problem to see what if anything is
different in Group Policy restrictions. --- Steve
 
G

Guest

Thanks Steve,

Both computers were not on an Active directory domain and therefore could
not been affected by a policy. If you think of something else let me know.




Steven L Umbach said:
Offhand that sounds more like a Group Policy restriction than due to an
update and you could always try to uninstall the update in Add & Remove
programs [they have install date listed] to see if that helps or not but I
would run rsop.msc on your computer and compare the results to the computer
for the user that does not have the problem to see what if anything is
different in Group Policy restrictions. --- Steve


Mario Savard said:
Hi gang,

After I updated my computer with the Automatic update from Microsoft web
site I'm getting "the system administrator has set policies to prevent
this
installation" So I can not install some software like ADOBE. SO which
critical update is causing that? I did a test one computer with out
update
and its ok the other computer with update and it fails. Therefore which
one
is doing this?
 
S

Steven L Umbach

Computers don't need to be members of a domain in order to have Group Policy
restrictions and it is possible for malware to do registry changes that work
like Group Policy giving the same type of message though I am not saying
that is what happened in your case. If you install the same updates on your
other computer that now works and you end up with the same problem then that
would be a good indication that it is related to an update and in such case
MS may help without any charge. If you want to try that I suggest that you
make an image of the working computer before you start installing updates so
that you can rollback to it working again. Also if you do narrow it down to
a particular update often uninstalling the update will resolve the problem
until a new update hopefully shows up.

I would also open Local Group Policy [gpedit.msc] if the computer is XP Pro
and go computer configuration/administrative templates/Windows
components/Windows installer and set "disable Windows Installer" and
"prohibit user installs" to disabled to see if that helps. --- Steve
--- Steve


Mario Savard said:
Thanks Steve,

Both computers were not on an Active directory domain and therefore could
not been affected by a policy. If you think of something else let me know.




Steven L Umbach said:
Offhand that sounds more like a Group Policy restriction than due to an
update and you could always try to uninstall the update in Add & Remove
programs [they have install date listed] to see if that helps or not but
I
would run rsop.msc on your computer and compare the results to the
computer
for the user that does not have the problem to see what if anything is
different in Group Policy restrictions. --- Steve


Mario Savard said:
Hi gang,

After I updated my computer with the Automatic update from Microsoft
web
site I'm getting "the system administrator has set policies to prevent
this
installation" So I can not install some software like ADOBE. SO which
critical update is causing that? I did a test one computer with out
update
and its ok the other computer with update and it fails. Therefore
which
one
is doing this?
 

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