Synchronising Outlook on my PDA with outlook on laptop

I

IAn Gibbor

I have a pda running microsoft active synch 3.7 and
outlook 2002. My laptop runs on Windows XP. When I
synchronise I get the message

No profiles have been created. Go to control panel mail
etc. and then the message Synchronisation cannot be
completed because your pesonal information manager (PIM)
programme cannot be accessed. Ensure your PIM programme
is running and try to synchronise again. If your PIM
programme is running restart your desktop computer.

I have previously installed pdas with 98 and me with no
problem.

Microsoft say they cannot help and HP say that I will
need to re install my operating system. I believe that
this is a known problem with XP and so do not want to go
the dramatic route of reinstalling my operating system.

Any suggestions would be greatly appreciated.
 

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