1) Download the following two items...
Trend Sysclean Package
http://www.trendmicro.com/download/dcs.asp
Latest Trend signature files.
http://www.trendmicro.com/download/pattern.asp
Create a directory.
On drive "C:\"
(e.g., "c:\New Folder")
or the desktop
(e.g., "C:\Documents and Settings\lipman\Desktop\New Folder")
Download sysclean.com and place it in that directory.
Dowload the signature files (pattern files) by obtaining the ZIP file.
For example; lpt186.zip
Extract the contents of the ZIP file and place the contents in the same directory as
sysclean.com.
2) If you are using WinME or WinXP, disable System Restore
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
3) Reboot your PC into Safe Mode
4) Using the Trend Sysclean utility, perform a Full Scan of your platform and
clean/delete any infectors found
5) Restart your PC and perform a "final" Full Scan of your platform
6) If you are using WinME or WinXP,Re-enable System Restore and re-apply any
System Restore preferences, (e.g. HD space to use suggested 400 ~ 600MB),
7) Reboot your PC.
8) If you are using WinME or WinXP, create a new Restore point
9) Please report back your results
Dave
| When I try to do a windows update from the ms web site,
| when it starts the download the updates, I get an
| svchost.exe error, and ALL OTHER win2k machines on the
| network get the same message at the same time.
| This results in not being able to cut and paste on the
| machines, too.
| Any idea what is happening here?