svchost.exe - Application Error

[nnylg]

Lately I've been getting many of these error messages:

svchost.exe - Application Error

The instruction at "0x009a9eec" referenced memory at "0x00000000". The
memory could not be "written".

Click on OK to terminate the program

Click on CANCEL to debug the program



I'm running XP Pro on a Hypersonic laptop.



I don't know why they started appearing, or how to get rid of them.



Also any function relating to locating folders is very slow.



Thanks for any help!



Dennis

 

[PA Bear [MS MVP]]

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

 

[nnylg]

Thanks for your response, PA Bear.

I ran HiJack this, then posted the log to their forum, where it sits
unanswered...

Nothing was picked up in the scan.

I'll let you know when/if I get a response in the forum.

Nnylg

 

[PA Bear [MS MVP]]

Your thread (apparently): http://forums.spybot.info/showthread.php?t=25340

Please read: http://forums.spybot.info/showthread.php?t=288

You should be using HijackThis v2.0.2, not v1.99.1.

Notepad: Format | Word wrap <=uncheck this before scanning again with
hijackthis and posting another log so it's legible.

Your log shows that you do not have an anti-virus application installed.
There's a very good chance that the experts there have chosen to overlook
your thread because of this irresponsible practice. If I was handling the
log, I'd tell you to format & reinstall Windows. See
http://aumha.net/viewtopic.php?t=28580

========================

Protect Your PC!
http://www.microsoft.com/athome/security/computer/default.mspx

Learn how to protect your PC by taking three simple steps
http://www.microsoft.com/downloads/details.aspx?familyid=3AD23728-4973-4DA5-9836-602954130D38
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

 

[nnylg]

Hi PA Bear;

I was using MS OneCare up until a few weeks ago, when I had an IT guy come
in and reconfigure my office. The messages began popping up while I was
using OneCare, so he uninstalled it to see if it was contributing to the
problem.

I didn't re-install OneCare because the IT guy was suggesting using a combo
of Addaware, Spybot, etc., which are on my new (XP Pro) boxes; I was
considering going that route with this one (my laptop) but may stay with
OneCare since I've paid for the subscription already. I haven't surfed much
on this box lately, so chances of recent infection are low.

I'm interested to hear your thoughts on Onecare (I haven't perused the
list - sorry).

I'll go ahead and re-run HighJack This (after starting OneCare or other
program) again as you suggest below, before flattening the system.

Thanks again for your help!

Nnylg