suspected corrupt profile

[Richard B]

after about a year of connecting to the internet through a proxy server, a
user (let's say, "steve") can no longer access pop3 mail and the internet.
if i create a new user in the same groups with the same permissions (let's
say, "steve2"), access is back to normal.

i suspect that the "steve" profile is corrupt. is there an easy way to fix
this besides creating a new user and subsequently a new profile on that
specific machine?

i can give more details if needed.

 

[Jason Hall [MSFT]]

--------------------

From: "Richard B" <[email protected]>
Subject: suspected corrupt profile
Date: Wed, 19 May 2004 16:30:27 -0400
Lines: 12

after about a year of connecting to the internet through a proxy server, a
user (let's say, "steve") can no longer access pop3 mail and the internet.
if i create a new user in the same groups with the same permissions (let's
say, "steve2"), access is back to normal.

i suspect that the "steve" profile is corrupt. is there an easy way to fix
this besides creating a new user and subsequently a new profile on that
specific machine?

i can give more details if needed.

--------------------

The hidden file ntuser.dat contains the profile information, you can delete
the one in the user's folder , it will be automatically recreated with the
default copy. Of course, the file is in use when the user is logged on, so
you will need to do this while logged in on another account.

Buuuuut....I'm not sure if it is a profile issue you are experiencing. Have
you tried repairing IE? Have you tried in Safe Mode?


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~~ JASON HALL ~~
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~ Microsoft Enterprise Platforms Support
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[Richard B]

thanks.

i haven't tried repairing IE or safe mode. what's the best way to repair
IE?

in the meantime, i'll see what happens in safe mode.

also, FTP programs won't connect.

 

[Jason Hall [MSFT]]

--------------------

From: "Richard B" <[email protected]>
References: <[email protected]>

Subject: Re: suspected corrupt profile
Date: Thu, 20 May 2004 14:13:16 -0400
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thanks.

i haven't tried repairing IE or safe mode. what's the best way to repair
IE?

in the meantime, i'll see what happens in safe mode.

also, FTP programs won't connect.

-------------------

Repair IE by choosing to Change/Remove in Add/Remove Programs


--
~~ JASON HALL ~~
~ Performance Support Specialist,
~ Microsoft Enterprise Platforms Support
~ This posting is provided "AS IS" with no warranties, and confers no
rights.
~ Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm
~ Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.