Surf Sidekick

[Julie]

Why isn't surf sidekick disspaearing after I run the
spyware scan and click to remove it?

 

[Andre Da Costa]

From Andy Manchesta:
Reboot into safe mode(reboot and keep tapping F8 then
choose safe mode from the list)

Once in safe mode check for this folder:

C:\Program Files\SurfSideKick

Remove it if found

Next delete your temp files

goto start run and type

%temp%

delete the contents of this folder

Next goto control panel and goto Internet Options,on this
page delete cookies & files and include all offline
content when deleting files,Then goto the programs tab
and press 'Reset web settings'

Next use MSAS and run a full system scan and delete
anything it finds

Then reboot back to normal mode and that should then be
fixed but reply if you need more help,,

Good Luck

Andy
--
Andre
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

 

[AndyManchesta]

Andre Can you add this to that fix

When In safe mode first step is to goto Add/Remove screen
and remove SurfSideKick then check for the folders

Thanks

Andy