support.microsoft.com/kb/913754

[Kayman]

Just reading through http://support.microsoft.com/kb/913754 and discovered
that registry entries/values c_867.nls and c_868.nls are not listed in my
CodePage.
As I just received multiple updates for WindowsXP, OfficeXP, Excel2002 and
..NET Framework, I was wondering if it is safe to add the missing registry
items.
Regards,

 

[Maurice N ~ MVP]

Kayman:
Did you see error 0x80070670 or error 0x80070663 during the installation of
the update ?

OR "No valid sequence could be found for the set of patches."?

If not, then definitely do NOT do any registry edits.


If you have Windows Update issues, you must provide any Error code from your
windowsupdate.log file , and which updates are at issue.
Post an *extract* from the log, but only for the very last failed
session(s).
Use Notepad or Wordpad and open & look at the Windows Update log file
C:\Windows\WindowsUpdate.log or C:\WINNT\WindowsUpdate.log


Scroll down all the way. Get / copy / paste (ideally, put into a file &
attach in reply back here) the set of lines for the last update session in
question.


(If you get a message that log file is in use.... Reboot system into Safe
mode, and view the log file and get a copy).


See KB 902093 How to read the Windowsupdate.log file
http://support.microsoft.com/kb/902093


Also, just to get the Error from update history:
Go back to Windows Update, but then select View update history. (When you
first get to website for Microsoft Update-Windows Update, look at left-hand
column, under Options. Press "Review your update history".)
If this is on V6 of Windows Update, you should be able to click on that
error note (the red X), and see some info.

 

[Kayman]

Thanks for response Maurice,
My system is set to receive all critical updates automatically and never
experienced any problems.
Here is what has happened:
A WindowsDefender icon in the system tray appeared prompting me to manually
downloaded a recommended update for Windows Defender from 1051 to 1347 but
experienced problems during downloading as my dial-up connection dropped
out.
-------------
I re-downloaded successfully but after installation the Windows Defender
window indicated: "Your definitions haven't been updated in 160 days."
------------
This couldn't be right as I am certain that v1347 automatically updated
frequently and this comment is in conflict with my Microsoft up-date
history.
Also, I was unable to update manually (clicking onto "Check Now" button) as
the button was greyed out.
--------------
Anyway, I attributed this 'hick-up' to my dropped-out dial connection during
initial download operation and decided to uninstall Windows Defender
entirely followed by turning off System Restore and scanning in safe mode
with Ad- Aware, SUPERAntiSpyware and EZ Antivirus.
All of the scans resulted okay.
---------------
After rebooting I created a new restore point and again downloaded and
installed Windows Defender. This time the Windows Defender window indicated
that: "Your definitions haven't been updated in 170 days." (Please note the
10 day difference). But I was able clicking onto the "Check Now" button
which produced a pop-up indicating: "Windows Defender was unable to complete
the update: 0x80070663. This patch package could not be opened. Verify that
the patch package exists and that you can access it, or contact your
application vendor to verify that this is a valid Windows Installer pa.
----------------------------
I then tried to remove signature file Msiexec /x
{A5CC2A09-E9D3-49EC-923D-03874BBD4C2C} but this didn't work either and
producing a pop-up window: "This package could not be opened. Verify that
the patch package exists and that you can access it, or contact your
application vendor to verify that this is a valid Windows Installer pa."
----------------------------
I posted the preceding message to
microsoft.private.security.spyware.announcements but the responses weren't
appropriate to fix my problem.
--------------------------
By googling "error 0x80070663" I came across
http://support.microsoft.com/Default.aspx?scid=kb;en-us;913754&spid=2488&sid=247
and thought that the problem might be related as I just received multiple
updates for WindowsXP, OfficeXP, Excel2002 and .NET Framework, and was
wondering if it is safe to add the missing registry items which may fix my
(WindowsDefender) problem; thence my post to this newsgroup.
Many thanks in advance for your time.
Regards,
Kayman.