B
Bloke at the pennine puddle (Replace n.a.v.d with
To save typing out the same thing all over again, anyone got a
solution to what I describe below?
Tried posting to some of the Microsoft Java groups but those groups
are dead, and it seems that Sun Microsystems don't want to help.
------------------------------
|
| I am experiencing a major problem the Sun Java RTE (run-time
environment) v1.4.2 which is a free download running on a correctly
patched version of Windows XP Professional.
|
| I was advised to send a message to this e-mail address after calling
the telephone Technical support number located at:
| https://osc-emea.eu.sun.com/OSCSW/Help/contact_us.html
|
| The issue is that some web sites will not only lock-up the browser,
but will also make the entire computer unstable with the only option
remaining is to press the computer's reset switch. The `Explorer`
task will also lock-up which makes the desktop and task-bar
crash-and-burn. The issue is not random. I'm managed to find a
situation where I can crash the browser and computer at the same time
every single time. The fault is not just limited to Easily's web site
(http://easily.co.uk/) but to other sites too.
|
| If I disable all Java plug-ins then I van access the sites, but no
Java functionality. I have scoured the Interent and managed to obtain
the most latest build of Microsoft's Java VM and installed that, of
which when using the Microsoft Java VM and plug-in everything works
fine.
|
| I have found that once I have enabled Sun's Java plug-in, disabling
it from the control panel applet is not enough. I have to run the
Microsoft's Java VM installation package to get full Java
functionality returned. (
| I am experiencing a major problem the Sun Java RTE (run-time
environment) v1.4.2 which is a free download running on a correctly
patched version of Windows XP Professional.
|
| I was advised to send a message to this e-mail address after calling
the telephone Technical support number located at:
| https://osc-emea.eu.sun.com/OSCSW/Help/contact_us.html
|
| The issue is that some web sites will not only lock-up the browser,
but will also make the entire computer unstable with the only option
remaining is to press the computer's reset switch. The `Explorer`
task will also lock-up which makes the desktop and task-bar
crash-and-burn. The issue is not random. I'm managed to find a
situation where I can crash the browser and computer at the same time
every single time. The fault is not just limited to Easily's web site
(http://easily.co.uk/) but to other sites too.
|
| If I disable all Java plug-ins then I van access the sites, but no
Java functionality. I have scoured the Interent and managed to obtain
the most latest build of Microsoft's Java VM and installed that, of
which when using the Microsoft Java VM and plug-in everything works
fine.
|
| (java VM build 3810 for Windows XP-2000-95-98-Me-NT4.0)
| http://go.microsoft.com/fwlink/?LinkId=14964
|
| Strange as it is, I went to the Windows Update Catalog and got the
full re-distributable runtime, which is 5,319,000 bytes long.
|
| I have found that once I have enabled Sun's Java plug-in, disabling
it from the control panel applet is not enough. I have to run the
Microsoft's Java VM installation package to get full Java
functionality returned.
|
| Please, I hope someone can help as (and I'm not getting at Sun
Corp.) I am experiencing a horrendous time getting support for this
issue.
|
| I have also sent a fault report to Easily's technical support
department and it may be an advantage to you if I quote the same text
as I sent to Easily.
|
| If anything this bug's result is the same as a denial-of-service by
a virus, but I can guarantee that this affected computer HAS NOT had
malware or a virus on it. I'm not a careless computer user. My job
at my employer is an I.T. administrator and troubleshooter.
|
| ==================
|
| I have the latest Sun Java RTE v1.4.2 (fully updated) and whenever I
click the `E` icon to changed e-mail forwarding options, the browser
and computer becomes unstable in a very nasty way. The `IEXPLORE.EXE`
process refuses to terminate and screws also screws up the
`EXPLORER.EXE` process. Computer will not shut down and I have to
press the computer's reset button.
|
| This fault is 100% repeatable.
|
| I have uninstalled, cleaned out and reinstalled the Sun Java RTE
countless number of times and also performed the necessary actions to
successfully re-install Internet Explorer 6 SP-1 and re-apply all the
patches. That didn't cure it.
|
| The work-around I have implemented is to remove the Sun Java plug-in
from Internet explorer and install the most latest Microsoft Java VM.
With the Microsoft Java VM I do not experience the crash-and-burn
problem when clicking on the `E` option to access e-mail forwarding
options.
|
| This is not random. By knocking off the MS VM and re-enabling the
Sun Java RTE plug-in, the problem returns.
|
| Nothing is logged or shown anywhere indicating what code or event
caused the crash.
|
| Before you suggest it, re-formatting and re-installing is NOT an
option open to me.
|
| I don't know what's causing this crash-and-burn fault, I just know
it happens and I know that Microsoft's Java VM seems to be immune from
the fault's `trigger`.
|
| That's the best fault description I can conjure up for you as I've
currently spent about 3 days trying to determine the cause of the
fault and find the common trigger before reporting it to Easily.
|
| ==================
|
|
|
| Please, I hope someone can help as (and I'm not getting at Sun
Corp.) I am experiencing a horrendous time getting support for this
issue.
|
| I have also sent a fault report to Easily's technical support
department and it may be an advantage to you if I quote the same text
as I sent to Easily.
|
| If anything this bug's result is the same as a denial-of-service by
a virus, but I can guarantee that this affected computer HAS NOT had
malware or a virus on it. I'm not a careless computer user. My job
at my employer is an I.T. administrator and troubleshooter.
|
| ==================
|
| | I have the latest Sun Java RTE v1.4.2 (fully updated) and whenever
I click the `E` icon to changed e-mail forwarding options, the browser
and computer becomes unstable in a very nasty way. The `IEXPLORE.EXE`
process refuses to terminate and screws also screws up the
`EXPLORER.EXE` process. Computer will not shut down and I have to
press the computer's reset button.
|
| This fault is 100% repeatable.
|
| I have uninstalled, cleaned out and reinstalled the Sun Java RTE
countless number of times and also performed the necessary actions to
successfully re-install Internet Explorer 6 SP-1 and re-apply all the
patches. That didn't cure it.
|
| The work-around I have implemented is to remove the Sun Java plug-in
from Internet explorer and install the most latest Microsoft Java VM.
With the Microsoft Java VM I do not experience the crash-and-burn
problem when clicking on the `E` option to access e-mail forwarding
options.
|
| This is not random. By knocking off the MS VM and re-enabling the
Sun Java RTE plug-in, the problem returns.
|
| Nothing is logged or shown anywhere indicating what code or event
caused the crash.
|
| Before you suggest it, re-formatting and re-installing is NOT an
option open to me.
|
| I don't know what's causing this crash-and-burn fault, I just know
it happens and I know that Microsoft's Java VM seems to be immune from
the fault's `trigger`.
|
| That's the best fault description I can conjure up for you as I've
currently spent about 3 days trying to determine the cause of the
fault and find the common trigger before reporting it to Easily.
|
| ==================
|
------------------------------
solution to what I describe below?
Tried posting to some of the Microsoft Java groups but those groups
are dead, and it seems that Sun Microsystems don't want to help.
------------------------------
|
| I am experiencing a major problem the Sun Java RTE (run-time
environment) v1.4.2 which is a free download running on a correctly
patched version of Windows XP Professional.
|
| I was advised to send a message to this e-mail address after calling
the telephone Technical support number located at:
| https://osc-emea.eu.sun.com/OSCSW/Help/contact_us.html
|
| The issue is that some web sites will not only lock-up the browser,
but will also make the entire computer unstable with the only option
remaining is to press the computer's reset switch. The `Explorer`
task will also lock-up which makes the desktop and task-bar
crash-and-burn. The issue is not random. I'm managed to find a
situation where I can crash the browser and computer at the same time
every single time. The fault is not just limited to Easily's web site
(http://easily.co.uk/) but to other sites too.
|
| If I disable all Java plug-ins then I van access the sites, but no
Java functionality. I have scoured the Interent and managed to obtain
the most latest build of Microsoft's Java VM and installed that, of
which when using the Microsoft Java VM and plug-in everything works
fine.
|
| I have found that once I have enabled Sun's Java plug-in, disabling
it from the control panel applet is not enough. I have to run the
Microsoft's Java VM installation package to get full Java
functionality returned. (
| I am experiencing a major problem the Sun Java RTE (run-time
environment) v1.4.2 which is a free download running on a correctly
patched version of Windows XP Professional.
|
| I was advised to send a message to this e-mail address after calling
the telephone Technical support number located at:
| https://osc-emea.eu.sun.com/OSCSW/Help/contact_us.html
|
| The issue is that some web sites will not only lock-up the browser,
but will also make the entire computer unstable with the only option
remaining is to press the computer's reset switch. The `Explorer`
task will also lock-up which makes the desktop and task-bar
crash-and-burn. The issue is not random. I'm managed to find a
situation where I can crash the browser and computer at the same time
every single time. The fault is not just limited to Easily's web site
(http://easily.co.uk/) but to other sites too.
|
| If I disable all Java plug-ins then I van access the sites, but no
Java functionality. I have scoured the Interent and managed to obtain
the most latest build of Microsoft's Java VM and installed that, of
which when using the Microsoft Java VM and plug-in everything works
fine.
|
| (java VM build 3810 for Windows XP-2000-95-98-Me-NT4.0)
| http://go.microsoft.com/fwlink/?LinkId=14964
|
| Strange as it is, I went to the Windows Update Catalog and got the
full re-distributable runtime, which is 5,319,000 bytes long.
|
| I have found that once I have enabled Sun's Java plug-in, disabling
it from the control panel applet is not enough. I have to run the
Microsoft's Java VM installation package to get full Java
functionality returned.
|
| Please, I hope someone can help as (and I'm not getting at Sun
Corp.) I am experiencing a horrendous time getting support for this
issue.
|
| I have also sent a fault report to Easily's technical support
department and it may be an advantage to you if I quote the same text
as I sent to Easily.
|
| If anything this bug's result is the same as a denial-of-service by
a virus, but I can guarantee that this affected computer HAS NOT had
malware or a virus on it. I'm not a careless computer user. My job
at my employer is an I.T. administrator and troubleshooter.
|
| ==================
|
| I have the latest Sun Java RTE v1.4.2 (fully updated) and whenever I
click the `E` icon to changed e-mail forwarding options, the browser
and computer becomes unstable in a very nasty way. The `IEXPLORE.EXE`
process refuses to terminate and screws also screws up the
`EXPLORER.EXE` process. Computer will not shut down and I have to
press the computer's reset button.
|
| This fault is 100% repeatable.
|
| I have uninstalled, cleaned out and reinstalled the Sun Java RTE
countless number of times and also performed the necessary actions to
successfully re-install Internet Explorer 6 SP-1 and re-apply all the
patches. That didn't cure it.
|
| The work-around I have implemented is to remove the Sun Java plug-in
from Internet explorer and install the most latest Microsoft Java VM.
With the Microsoft Java VM I do not experience the crash-and-burn
problem when clicking on the `E` option to access e-mail forwarding
options.
|
| This is not random. By knocking off the MS VM and re-enabling the
Sun Java RTE plug-in, the problem returns.
|
| Nothing is logged or shown anywhere indicating what code or event
caused the crash.
|
| Before you suggest it, re-formatting and re-installing is NOT an
option open to me.
|
| I don't know what's causing this crash-and-burn fault, I just know
it happens and I know that Microsoft's Java VM seems to be immune from
the fault's `trigger`.
|
| That's the best fault description I can conjure up for you as I've
currently spent about 3 days trying to determine the cause of the
fault and find the common trigger before reporting it to Easily.
|
| ==================
|
|
|
| Please, I hope someone can help as (and I'm not getting at Sun
Corp.) I am experiencing a horrendous time getting support for this
issue.
|
| I have also sent a fault report to Easily's technical support
department and it may be an advantage to you if I quote the same text
as I sent to Easily.
|
| If anything this bug's result is the same as a denial-of-service by
a virus, but I can guarantee that this affected computer HAS NOT had
malware or a virus on it. I'm not a careless computer user. My job
at my employer is an I.T. administrator and troubleshooter.
|
| ==================
|
| | I have the latest Sun Java RTE v1.4.2 (fully updated) and whenever
I click the `E` icon to changed e-mail forwarding options, the browser
and computer becomes unstable in a very nasty way. The `IEXPLORE.EXE`
process refuses to terminate and screws also screws up the
`EXPLORER.EXE` process. Computer will not shut down and I have to
press the computer's reset button.
|
| This fault is 100% repeatable.
|
| I have uninstalled, cleaned out and reinstalled the Sun Java RTE
countless number of times and also performed the necessary actions to
successfully re-install Internet Explorer 6 SP-1 and re-apply all the
patches. That didn't cure it.
|
| The work-around I have implemented is to remove the Sun Java plug-in
from Internet explorer and install the most latest Microsoft Java VM.
With the Microsoft Java VM I do not experience the crash-and-burn
problem when clicking on the `E` option to access e-mail forwarding
options.
|
| This is not random. By knocking off the MS VM and re-enabling the
Sun Java RTE plug-in, the problem returns.
|
| Nothing is logged or shown anywhere indicating what code or event
caused the crash.
|
| Before you suggest it, re-formatting and re-installing is NOT an
option open to me.
|
| I don't know what's causing this crash-and-burn fault, I just know
it happens and I know that Microsoft's Java VM seems to be immune from
the fault's `trigger`.
|
| That's the best fault description I can conjure up for you as I've
currently spent about 3 days trying to determine the cause of the
fault and find the common trigger before reporting it to Easily.
|
| ==================
|
------------------------------