Suggestions for Making XP clients work with Fax Server2008


K

Karl Bystrak

First, on your 2008 server, stop sharing the faxclient folder. It is not for XP computers and it has nothing to do with sending faxes from XP. If you unshare it, you will not be tempted to use the files inside that folder. They will not help you.

Second, on your 2008 server, change the fax service to use the local system account. It defaults to the Network Service account. I am willing to bet this one step solves 90% of the peoples problems. Restart the service after making the change.

If your XP clients are not at least SP2, stop reading this now and go update them.

Third, on your XP client PC, login with a user who has local admin priv. Go to control panel, add/remove programs. Click on add/remove windows components and make sure you *uncheck* Faxing.

Fourth, have your XP cd handy or make sure you have the I386 folder somewhere. Browse to your 2008 server and double click on the shared Fax printer. Windows should now install the faxing componet your just removed in the previous step. If you are forced to install a modem, just do a generic on any port for now.

Finally, go to printers and faxes and remove any fax printers that may be listed except the one shared from your fax server. Then open the fax console and see if it says connected in the bottom right. Or, click on tools, and choose fax printer status. It should show the server as online.

If you still have problems, check to make sure the permissions you set on the fax printer are correct. The user account you are testing may not have permission to use or manage that shared fax printer.





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C

Cameron Murray

Hi,

I am having the exact same issue, Bought two new workstations last week First workstation worked like a charm but the second one will not install the Shared Fax and ask's for the drivers, Then I installed the Fax component manually then installed the Shared Fax but then the New Fax wizard will not load.

When I setup a local fax it works fine :s Help...



Karl Bystrak wrote:

Suggestions for Making XP clients work with Fax Server 2008
15-Jan-09

First, on your 2008 server, stop sharing the faxclient folder. It is not for XP computers and it has nothing to do with sending faxes from XP. If you unshare it, you will not be tempted to use the files inside that folder. They will not help you.

Second, on your 2008 server, change the fax service to use the local system account. It defaults to the Network Service account. I am willing to bet this one step solves 90% of the peoples problems. Restart the service after making the change.

If your XP clients are not at least SP2, stop reading this now and go update them.

Third, on your XP client PC, login with a user who has local admin priv. Go to control panel, add/remove programs. Click on add/remove windows components and make sure you *uncheck* Faxing.

Fourth, have your XP cd handy or make sure you have the I386 folder somewhere. Browse to your 2008 server and double click on the shared Fax printer. Windows should now install the faxing componet your just removed in the previous step. If you are forced to install a modem, just do a generic on any port for now.

Finally, go to printers and faxes and remove any fax printers that may be listed except the one shared from your fax server. Then open the fax console and see if it says connected in the bottom right. Or, click on tools, and choose fax printer status. It should show the server as online.

If you still have problems, check to make sure the permissions you set on the fax printer are correct. The user account you are testing may not have permission to use or manage that shared fax printer.

Previous Posts In This Thread:

new fax wizard does not appear on XP client with shared fax on 200
Hi

i have a simple 2008 server setup. One server running everything (active
directory controller, file/print sharing, sql database, IIS, etc) including
fax server

I can see incoming faxes and can send new faxes on the server using Windows
Fax and Scan just fine

I can also see the "Fax on Server" printer on my windows xp pro sp2 clients
just fine, and open Fax Console and see all the faxes that came in just fine

The problem is that when i click "New Fax" button in the Fax Console or
choose "Send a Fax" from the file menu in the Fax Console on the windows XP
clients, nothing appears. Mouse pointer switches to hourglass for a second
or two and then goes back to normal. Status bar says ready. When I choose
Fax Printer Status in Fax Console it says "Server" in the Fax Printer column,
and "Online" in the Status column

After reboot, upon first attempt to send a fax, i get two messages in the
event log from Microsoft Fax source
Event ID: 3202
Description: Fax Service failed to initialize any assigned fax devices
(virtual or TAPI). No faxes can be sent or received until a fax device is
installed

and

Event ID: 3206
The outgoing routing rule is not valid because it cannot find a valid
device. The outgoing faxes that use this rule will not be routed. Verify that
the targeted device or devices (if routed to a group of devices) is connected
and installed correctly, and turned on. If routed to a group, verify that the
group is configured correctly. Country/region code: '*' Area code: '*

So it appears that it either can't read rules from the server (there is only
one default built-in rule there that it is ok to send faxes using the modem).
Or it wants me to define rules on each client, but where would i do that

Any help would be appreciated

--
Thanks

p.s. I tried
http://support.microsoft.com/kb/884018/EN-US
and
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00270202
thinking that this may be a permissions issue. But neither one has helped.

Just wanted to add that on Vista Business clients outgoing faxes work fine
Just wanted to add that on Vista Business clients outgoing faxes work fine
using "Windows Fax and Scan".

--
Thanks!



:

I hate to make a "me too!" post but...Has anyone yet determined a solution?
I hate to make a "me too!" post but...
Has anyone yet determined a solution? Does this appear to be a bug?
Thanks!
~John

:

Re: new fax wizard does not appear on XP client with shared fax on 200
On Sep 25, 6:29=A0am, John Garland <John
(e-mail address removed)> wrote:
tive
ding
dows
ents
fine.
s XP
second
I choose
olumn,
he
is
y that
nected
at the
only
odem).
that?
m...
elped.- Hide quoted text -

Same here....

I've just recently installed a server 2008 and am having a HORRIBLE
time getting this work.

From my XP clients I can not seem to send faxes. I don't care about
receiving. If I try to install the fax clients from the shares off
of 2008 it tells me I need to run setup from Add/Remove programs
(Install the fax service).

Also, sometimes I've noticed, that going into the fax Console will
report a message about no fax printers?

I've tried everything I can find. No luck =3D( I'd really like to get
this to work and not have to buy a 3rd party piece of software.

I will keep working on it, but if someone find a solution please post
it!

Thanks,

~Gary

Suggestions for Making XP clients work with Fax Server 2008
First, on your 2008 server, stop sharing the faxclient folder. It is not for XP computers and it has nothing to do with sending faxes from XP. If you unshare it, you will not be tempted to use the files inside that folder. They will not help you.

Second, on your 2008 server, change the fax service to use the local system account. It defaults to the Network Service account. I am willing to bet this one step solves 90% of the peoples problems. Restart the service after making the change.

If your XP clients are not at least SP2, stop reading this now and go update them.

Third, on your XP client PC, login with a user who has local admin priv. Go to control panel, add/remove programs. Click on add/remove windows components and make sure you *uncheck* Faxing.

Fourth, have your XP cd handy or make sure you have the I386 folder somewhere. Browse to your 2008 server and double click on the shared Fax printer. Windows should now install the faxing componet your just removed in the previous step. If you are forced to install a modem, just do a generic on any port for now.

Finally, go to printers and faxes and remove any fax printers that may be listed except the one shared from your fax server. Then open the fax console and see if it says connected in the bottom right. Or, click on tools, and choose fax printer status. It should show the server as online.

If you still have problems, check to make sure the permissions you set on the fax printer are correct. The user account you are testing may not have permission to use or manage that shared fax printer.


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A

Anthony

Hi Cameron,

I have tried following your instructions but when I browse across the
network and try installing the fax printer from the server I get asked for an
inf file which I cannot find anywhere.

Can you help at all?

Thanks,

Anthony
 
A

Anthony Lamb

Hi Karl,

I followed your suggestions but when I browse across the networf to the server and then right click on the Fax printer I get the usual messages about adding the printer driver then I get an installation box pop up to tell me it needs an inf file but does not tell me which one.

I tried browsing to the I386 directory but this did not work either.

Can you help?

Thanks,

Anthony



Karl Bystrak wrote:

Suggestions for Making XP clients work with Fax Server 2008
15-Jan-09

First, on your 2008 server, stop sharing the faxclient folder. It is not for XP computers and it has nothing to do with sending faxes from XP. If you unshare it, you will not be tempted to use the files inside that folder. They will not help you.

Second, on your 2008 server, change the fax service to use the local system account. It defaults to the Network Service account. I am willing to bet this one step solves 90% of the peoples problems. Restart the service after making the change.

If your XP clients are not at least SP2, stop reading this now and go update them.

Third, on your XP client PC, login with a user who has local admin priv. Go to control panel, add/remove programs. Click on add/remove windows components and make sure you *uncheck* Faxing.

Fourth, have your XP cd handy or make sure you have the I386 folder somewhere. Browse to your 2008 server and double click on the shared Fax printer. Windows should now install the faxing componet your just removed in the previous step. If you are forced to install a modem, just do a generic on any port for now.

Finally, go to printers and faxes and remove any fax printers that may be listed except the one shared from your fax server. Then open the fax console and see if it says connected in the bottom right. Or, click on tools, and choose fax printer status. It should show the server as online.

If you still have problems, check to make sure the permissions you set on the fax printer are correct. The user account you are testing may not have permission to use or manage that shared fax printer.

Previous Posts In This Thread:

new fax wizard does not appear on XP client with shared fax on 200
Hi

i have a simple 2008 server setup. One server running everything (active
directory controller, file/print sharing, sql database, IIS, etc) including
fax server

I can see incoming faxes and can send new faxes on the server using Windows
Fax and Scan just fine

I can also see the "Fax on Server" printer on my windows xp pro sp2 clients
just fine, and open Fax Console and see all the faxes that came in just fine

The problem is that when i click "New Fax" button in the Fax Console or
choose "Send a Fax" from the file menu in the Fax Console on the windows XP
clients, nothing appears. Mouse pointer switches to hourglass for a second
or two and then goes back to normal. Status bar says ready. When I choose
Fax Printer Status in Fax Console it says "Server" in the Fax Printer column,
and "Online" in the Status column

After reboot, upon first attempt to send a fax, i get two messages in the
event log from Microsoft Fax source
Event ID: 3202
Description: Fax Service failed to initialize any assigned fax devices
(virtual or TAPI). No faxes can be sent or received until a fax device is
installed

and

Event ID: 3206
The outgoing routing rule is not valid because it cannot find a valid
device. The outgoing faxes that use this rule will not be routed. Verify that
the targeted device or devices (if routed to a group of devices) is connected
and installed correctly, and turned on. If routed to a group, verify that the
group is configured correctly. Country/region code: '*' Area code: '*

So it appears that it either can't read rules from the server (there is only
one default built-in rule there that it is ok to send faxes using the modem).
Or it wants me to define rules on each client, but where would i do that

Any help would be appreciated

--
Thanks

p.s. I tried
http://support.microsoft.com/kb/884018/EN-US/
and
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00270202
thinking that this may be a permissions issue. But neither one has helped.

Just wanted to add that on Vista Business clients outgoing faxes work fine
Just wanted to add that on Vista Business clients outgoing faxes work fine
using "Windows Fax and Scan".

--
Thanks!



:

I hate to make a "me too!" post but...Has anyone yet determined a solution?
I hate to make a "me too!" post but...
Has anyone yet determined a solution? Does this appear to be a bug?
Thanks!
~John

:

Re: new fax wizard does not appear on XP client with shared fax on 200
On Sep 25, 6:29=A0am, John Garland <John
(e-mail address removed)> wrote:
tive
ding
dows
ents
fine.
s XP
second
I choose
olumn,
he
is
y that
nected
at the
only
odem).
that?
m...
elped.- Hide quoted text -

Same here....

I've just recently installed a server 2008 and am having a HORRIBLE
time getting this work.

From my XP clients I can not seem to send faxes. I don't care about
receiving. If I try to install the fax clients from the shares off
of 2008 it tells me I need to run setup from Add/Remove programs
(Install the fax service).

Also, sometimes I've noticed, that going into the fax Console will
report a message about no fax printers?

I've tried everything I can find. No luck =3D( I'd really like to get
this to work and not have to buy a 3rd party piece of software.

I will keep working on it, but if someone find a solution please post
it!

Thanks,

~Gary

Suggestions for Making XP clients work with Fax Server 2008
First, on your 2008 server, stop sharing the faxclient folder. It is not for XP computers and it has nothing to do with sending faxes from XP. If you unshare it, you will not be tempted to use the files inside that folder. They will not help you.

Second, on your 2008 server, change the fax service to use the local system account. It defaults to the Network Service account. I am willing to bet this one step solves 90% of the peoples problems. Restart the service after making the change.

If your XP clients are not at least SP2, stop reading this now and go update them.

Third, on your XP client PC, login with a user who has local admin priv. Go to control panel, add/remove programs. Click on add/remove windows components and make sure you *uncheck* Faxing.

Fourth, have your XP cd handy or make sure you have the I386 folder somewhere. Browse to your 2008 server and double click on the shared Fax printer. Windows should now install the faxing componet your just removed in the previous step. If you are forced to install a modem, just do a generic on any port for now.

Finally, go to printers and faxes and remove any fax printers that may be listed except the one shared from your fax server. Then open the fax console and see if it says connected in the bottom right. Or, click on tools, and choose fax printer status. It should show the server as online.

If you still have problems, check to make sure the permissions you set on the fax printer are correct. The user account you are testing may not have permission to use or manage that shared fax printer.

Shared Fax 2008 + XP
Hi,

I am having the exact same issue, Bought two new workstations last week First workstation worked like a charm but the second one will not install the Shared Fax and ask's for the drivers, Then I installed the Fax component manually then installed the Shared Fax but then the New Fax wizard will not load.

When I setup a local fax it works fine :s Help...


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A

Anthony Lamb

Hi,

I found the following site which was very useful:

http://sandlerco.com/fspfaq.htm#Q19

And used the following advice from it worked for me:

Q19. How to use 64-bit 2008 Fax Server/Shared Fax
Printer from 32-bit XP Client?

A19. Manually install the drivers onto the XP Client.

1) Stop the Spooler (net stop spooler)

2) Copy the following files from 32-bit Windows Server
2003 SP2 system setup as a Fax Server:FXSAPI.DLL,
FXSDRV.DLL, FXSRES.DLL, FXSTIFF.DLL, FXSUI.DLL,

FXSWZRD.DLL into the following directory on XP Client
%SystemRoot%\System32\spool\drivers\w32x86\3. Allow
any files that exist to be replaced.
3) Restart the Spooler.

I hope this helps someone else out

Anthony



Anthony Lamb wrote:

Where can I find the inf file
10-Mar-10

Hi Karl,

I followed your suggestions but when I browse across the networf to the server and then right click on the Fax printer I get the usual messages about adding the printer driver then I get an installation box pop up to tell me it needs an inf file but does not tell me which one.

I tried browsing to the I386 directory but this did not work either.

Can you help?

Thanks,

Anthony

Previous Posts In This Thread:


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