Suggestions Failed

[Guest]

MY real time protection has one of three active and it
want let me activate them when i try to view blocked
events i only get the hour glass . I cant access system
explorers when i try all i see is the help section to the
right and the pain to the left is blank I have
reinstalled and been to
http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

and tried the suggestions but still the same does any one
know why please help
Microsoft AntiSpyware version 1.0.509
Windows OS: XP
Windows OS Version Info: 148
Windows OS Major Version: 5
Windows OS Minor Version: 1
Windows OS Build: 2600
Current Path: C:\Program Files\Microsoft AntiSpyware
Install Path: C:\Program Files\Microsoft AntiSpyware\
Session.RunMode: 5
Session.TimeBombDaysRemaining: 127
Session.TimeBombExpirationDate: 31/07/2005
Real-time protection running: True
Real-time protection enabled: True
Security Agents Application Enabled: True
Security Agents Internet Enabled: False
Security Agents System Enabled: False
Security Agents Checkpoints: 59
Definitions Update Date: 25/03/2005 12:32:37 PM
AutoUpdater Enabled: 1
AutoUpdater AutoApply Enabled: 1
Definitions Increment Version: 52/52
Definitions ThreatAuditThreatData: 1261612
Definitions ThreatAuditScanData: 2178327
Definitions DeterminationData: 158079
Software Update Check Date: 23/03/2005 7:35:03 PM
AutoUpdater Software Enabled: 1
TotalThreatsDetected: 7
TotalScansRun: 69
LastScanDate: 25/03/2005 12:33:01 PM
Is US Locale: True
Locale Language: English (United States):English (0409)
Locale Country: United States:United States (1)
Processor Identifier: x86 Family 15 Model 2 Stepping 9
Processor Name: Intel(R) Pentium(R) 4 CPU 2.40GHz
IE Version: 6.0.2900.2180
msvbvm60.dll: 6.0.92.37
vbscript.dll: 5.6.0.8825
gcUnCompress.dll: 1.1.0.0
gcmd5query.dll: 1.0.0.1
openports.dll:
SDelete.dll:
gcASSoapLib.dll: 1.0.0.509
gcPorttoProcess.dll:
gcTCPObjLib.dll: 1.0.0.509
gcasDtServ.exe: 1.0.0.509
gcAntiSpywareLibrary.dll: 1.0.0.509
gcIPtoHostQueue.exe: 1.0.0.509
gcasServ.exe: 1.0.0.509
gcasServAlert.exe: 1.0.0.509
gcasServHook.dll:
gcASHashLibrary.dll:
gcASThreatAudit.dll: 1.0.0.509
gcASCleaner.exe: 1.0.0.509
GIANTAntiSpywareUpdater.exe: 1.0.0.509
gcASPrivacyLib.dll: 1.0.0.509
gcASShredCtxShell.dll:
gcasSWUpdater.exe: 1.0.0.509
gcSoftwareUpdateLib.dll: 1.0.0.509
GIANTSpywareScan.exe:
gcasDtServ Status: Loaded
gcasDtServ IsAuthorized: True
gcAntiSpywareLibrary Status: Loaded
gcAntiSpywareLibrary IsAuthorized: True
gcASThreatAudit Status: Loaded
gcASThreatAudit IsAuthorized: True
Now: 26/03/2005 5:33:45 AM

 

[Bill Sanderson]

Can you say whether (and which) Norton suite product you are running?

 

[Guest]

-----Original Message-----

Iam using norton systemworks 2004 pro and nortons
personal firewall 2004

 

[Bill Sanderson]

I suspect that what you are seeing is a software conflict, perhaps with a
component of Norton Systemworks 2004.

I don't have any workaround to recommend to you, I'm afraid--except to try
further builds as they are made available.

Microsoft is actively investigating software compatibility issues, including
those with Norton products.