Suddenly, my Roxio burner is crashing

[Guest]

I was using Roxio's Easy CD & DVD Creator 6 with my XP, and things were smooth. I don't know the reason why, but since two or three weeks ago, it started displaying an error message at times whenever I attempted to use the Creator Classic option. Normally, I would try one or two more times and it would function again normally. But now, the software is crashing every time. I mean, the splash screen with the menus is working alright, and so are the other burning options (duplicating discs, creating photo albums), but whenever I choose the creator classic option, the following screen appears: "ctactend: M0 L65 F0 P6x ErrorCode=0" and the only option left is "Accept", which leaves nothing but the menu bar open.

I have tried to use restoration points to get back to normal, but the computer states that the process cannot be done. I had also uninstalled and reinstalled the software, to no avail. Any ideas of what could be going wrong or what could I do to solve this

Note: Might be a coincidence or not, but at approximately the same time, my speakers have gotten this ugly echo distortion on top of every sound that gets out of my computer. Really annoying... I cannot get rid of that

My OS is Windows XP Home Edition (spanish) with service pack 1. Compilation version 2600.xpsp2.030422-1633

Thanks in advanc
Mosh

 

[Sharon F]

whenever I choose the creator classic option, the following screen
appears: "ctactend: M0 L65 F0 P6x ErrorCode=0" and the only option left
is "Accept", which leaves nothing but the menu bar open.

This is an error directly from the Roxio software. Apparently it is a known
issue and has been discussed in the Roxio user support forums:
http://boards.support.roxio.com/roxio/board/message?board.id=ez5_use&message.id=5771

 

[Sharon F]

Note: Might be a coincidence or not, but at approximately the same time,
my speakers have gotten this ugly echo distortion on top of every sound
that gets out of my computer. Really annoying... I cannot get rid of
that.

Does the echo seem like a sound effect added to the normal sound? Check the
settings in the mixer for the sound card. You may have accidentally
selected a style that creates this echoing.