sudden shutdown on send and receive

[Guest]

I use a dell inspiron 9300, running xp (sp2) pro.
When using a mail client, outlook / outlook express or mozilla thunderbird,
as soon as I press "send & receive" on any mail client the machince suddenly
shuts down. There is no warning of the shutdown, just a loud beep and the
machine is dead. It does not shut down using any procedure just a beep then
the machine is off. On startup, there is no notification that windows
shutdown suddenly or unexpectedly - it just starts up normally. What could be
the problem here ?

 

[Malke]

I use a dell inspiron 9300, running xp (sp2) pro.
When using a mail client, outlook / outlook express or mozilla
thunderbird, as soon as I press "send & receive" on any mail client
the machince suddenly shuts down. There is no warning of the shutdown,
just a loud beep and the machine is dead. It does not shut down using
any procedure just a beep then the machine is off. On startup, there
is no notification that windows shutdown suddenly or unexpectedly - it
just starts up normally. What could be the problem here ?

What is the virus/malware state of the machine? If you think it is
clean, what did you use/do to determine that? Please state the names of
the programs, versions, etc.

Malke

 

[Jim]

Just an idea, but try turning off any antivirus programs that you have.
Many of them scan outgoing and incoming emails, regardless of which
email client you use.

If that solves the issue, you can try another antivirus, or you can try
disabling the email scanning feature.

 

[Guest]

I have run pccillin & m/soft spyware - both currently up to date.

 

[Guest]

Disabled pccillin , ran AGV - no problems indicated.
Event viewer shows the following :

Event Type: Error
Event Source: EventSystem
Event Category: (50)
Event ID: 4609
Date: 12/8/2005
Time: 6:45:45 PM
User: N/A
Computer: DCY4MS81
Description:
The COM+ Event System detected a bad return code during its internal
processing. HRESULT was C0000005 from line 44 of
d:\qxp_slp\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact
Microsoft Product Support Services to report this error.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.