sudden crashes

  • Thread starter Thread starter Guest
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G

Guest

I have had several weeks of sudden unexpected Windows stoppage and restarts.
I determined that some at least were caused by a failing hard drive. I have
replaced the hard drive. The stoppages, which were daily, are now
occasional. Perhaps two in the last 2 weeks.

What I can make of the error messages on the Event viewer is that the
stoppage may be caused by a driver. I have added several software packages
recently including the newest version of Norton Anti-virus, Ipwich FTP, and
several others. Most of these were downloaded.

Is there any system that can check for driver problems to pin point the
cause (or causes)?
 
gstick said:
What I can make of the error messages on the Event viewer is that the stoppage may be caused by a driver.
Click to expand...

DRIVER error codes:
http://support.microsoft.com/support/kb/articles/q125/1/74.asp

You may be able to get more info from the Event viewer.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;308427
Or,
Start > Run, copy & paste > eventvwr.msc /s & press Enter.
Scroll down to the last time your computer crashed and it should tell
you what device/driver caused the problem?

================================

Windows XP Events and Errors
Enter the message source and ID in the text field, then click Go.
http://www.microsoft.com/technet/support/eventserrors.mspx
http://www.microsoft.com/technet/su...ows Operating System&MajorMinor=5.1&LCID=1033

You may get more info from minidumps.
Control Panel --> System --> Advance --> Startup and Recovery --> Write
debugging
information --> Complete memory dump
Minidumps are located in c/windows/minidumps
Or,
Event Log Explorer
http://www.eventlogxp.com/
http://www.eventlogxp.com/download/elex.zip
Event Log Explorer is a free software for viewing, monitoring and
analyzing events recorded in Security, System, Application and another
logs of Microsoft Windows NT/2000/XP/2003 operating systems. It extends
standard Event Viewer monitoring functionality and brings new features.
Or,
Extract troubleshooting info from Windows XP BSOD error messages
http://techrepublic.com.com/5100-10877-6053684.html#
 
I followed through all the links you gave me. I found very little helpful.
I did subscribe to EventID.net which I believe I found from your link to
techrepublic.com.
This provided one source of my error but that source (Sonic driver) did not
apply to me. From there I was led to Dell Crash Analysis Tool. (Mine is a
Dell computer). This software reported finding no driver problems with my
machine.

EventID promises to notify me of any new info regarding my specific event
ID. I seem to have come to a point where I can only wait.

Thanks for your response.
 
gstick said:
EventID promises to notify me of any new info regarding my specific event ID. I seem to have come to a point where I can only wait.
Click to expand...

No need to wait, just put your error code or exact error message into a
search engine, such as google.
 
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