Sudden Bluescreen because of Wireless Network Adapter


J

jorge_chamu

I got a bluescreen a while ago, I troubleshoot according to Wireless
networking problem section on Problems Report and Solutions, but I'm not sure
if the problem will be fixed.
1. I already checked for drivers updates... there are none that I dont have
already.
2. The Diagnose and Repair tool from Network and Sharing Center didnt find
any problem.
3. I have the following parameters in my notebook
OS Name Microsoft® Windows Vista™ Home Premium
Version 6.0.6001 Service Pack 1 Build 6001
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name JORGE-PC
System Manufacturer Gateway
System Model T-1625
System Type X86-based PC
Processor AMD Turion(tm) 64 X2 Mobile Technology TL-60, 2000 Mhz, 2 Core(s),
2 Logical Processor(s)
BIOS Version/Date Gateway 90.03, 27/09/2007
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale México
Hardware Abstraction Layer Version = "6.0.6001.18000"
User Name Jorge-PC\Jorge
Time Zone Central Daylight Time (Mexico)
Installed Physical Memory (RAM) 2.00 GB
Total Physical Memory 1.62 GB
Available Physical Memory 789 MB
Total Virtual Memory 3.49 GB
Available Virtual Memory 2.13 GB
Page File Space 1.92 GB
Page File C:\pagefile.sys



It has happened to me twice now (a couple of days ago and today). In the
Event Viewer I got the Fault Bucket:

0x7f_8_RTL8187B+e56f, type 0

Apparently it has something to do with my Wireless Network Adapter.

Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter


I want to know what was the cause of this (in a very specific and technical
manner)
and what to do to prevent to happen again.
 
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T

Timothy Davis [MSFT]

Hi Jorge,

Could you please do the following:

1: Turn on full crash dump file

http://support.microsoft.com/kb/927069

2: Get the hardwareIDs of your device (start --> run --> devmgmt.msc
[enter] -->device properties --> details tab --> hardwareIDs)

Please post the list of hardwareIds back to this newsgroup.

If you crash again, please email me at tidavis[at]microsoft dot com
 
J

jorge_chamu

Hi Timothy...

I've just read your reply, thanks for the help but I didn't undestand
exactly what to do on step 1, about Turning on full crash dump file, the link
just talks about Windows Server 2003 and other versions but mine which is
Windows Vista Home Premium SP1.

but about the hardwareIDs, I got them and its like this

USB\VID_0BDA&PID_8189&REV_0200
USB\VID_0BDA&PID_8189

The issue hasnt happened these days and I hope it doesn't. Please continue
assisting me about this issue. Thanks


Timothy Davis said:
Hi Jorge,

Could you please do the following:

1: Turn on full crash dump file

http://support.microsoft.com/kb/927069

2: Get the hardwareIDs of your device (start --> run --> devmgmt.msc
[enter] -->device properties --> details tab --> hardwareIDs)

Please post the list of hardwareIds back to this newsgroup.

If you crash again, please email me at tidavis[at]microsoft dot com



jorge_chamu said:
I got a bluescreen a while ago, I troubleshoot according to Wireless
networking problem section on Problems Report and Solutions, but I'm not
sure
if the problem will be fixed.
1. I already checked for drivers updates... there are none that I dont
have
already.
2. The Diagnose and Repair tool from Network and Sharing Center didnt find
any problem.
3. I have the following parameters in my notebook
OS Name Microsoft® Windows Vista™ Home Premium
Version 6.0.6001 Service Pack 1 Build 6001
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name JORGE-PC
System Manufacturer Gateway
System Model T-1625
System Type X86-based PC
Processor AMD Turion(tm) 64 X2 Mobile Technology TL-60, 2000 Mhz, 2
Core(s),
2 Logical Processor(s)
BIOS Version/Date Gateway 90.03, 27/09/2007
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale México
Hardware Abstraction Layer Version = "6.0.6001.18000"
User Name Jorge-PC\Jorge
Time Zone Central Daylight Time (Mexico)
Installed Physical Memory (RAM) 2.00 GB
Total Physical Memory 1.62 GB
Available Physical Memory 789 MB
Total Virtual Memory 3.49 GB
Available Virtual Memory 2.13 GB
Page File Space 1.92 GB
Page File C:\pagefile.sys



It has happened to me twice now (a couple of days ago and today). In the
Event Viewer I got the Fault Bucket:

0x7f_8_RTL8187B+e56f, type 0

Apparently it has something to do with my Wireless Network Adapter.

Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter


I want to know what was the cause of this (in a very specific and
technical
manner)
and what to do to prevent to happen again.
 
C

colin

Hi,

It happened to me sometime ago and had just happened to me again. I am not
sure if it is a problem with the PC or the wireless linksys G device.

I am now on Wire not wireless and is trying to see if anyone has any
solution to this.
 
C

colin

I don't get what you mean? I called up Linksys but they don't seems to be
able to help. Called up the service provider and after some checks I was
told that it is either the Wireless adapter or the desk top that has problem.
 
S

Snidley W.

Nishith said:
Hi guys,

I am also getting this blue screen quite often.

WHAT blue screen, bozo!? You think we all have crystal balls??

In addition to not providing any info, I suspect that you also changed
the subject on whatever thread you replied to.

Not cool.
 
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A

aray

This has happens to me quite often. I too was wondering if it was my Linksys
router, but I think it is something with my wireless adapter (but what, I do
not know)
The "earth" indicating I'm connected to the internet turns into a yield sign
with an exclamation mark. If I turn off my WIFI (at the side of my
computer), the yield sign does not go away. If I try to open other
applications (such as Microsoft Word) they do not respond. The task manager
does not respond. I try to shut it down or restart and it is never able to
do so (it gets "stuck").
My fault bucket from the Blue Screen is 0x7f_8_RTL81878+e56f, type 0.
I'm sorry I can't be more technical. I do not know that much about computers.
 
J

jbm

I have been having this problem since i purchased my m1625 laptop which was
back in august of this year. I have tried many of the previous posted
suggestions and also some of my own including trying to restart services that
deal with the network adaptor. Nothing i have tried has been successful but
the problem is very irratic because i can a few days without it the adaptor
messing up and then some days it can mess up multiple times. The one thing
that i have thought about doing is getting a external wireless adaptor and
seeing if it might be a flaw in the computer hardward by seeing if an
external wireless adaptor being used instead of the one inside the laptop
would produce the same errors. have any of you who have encountered this same
problem used an external adaptor and if so what happened?
 
C

Curious

I now have Vista SP 2 beta installed on my laptop and my wireless is
connecting a lot easier. I did not have BSDs before however.
 
J

jbm

i was constantly having this problem as i stated below. I have discovered
that the problem is caused by the network card causing the computer to
overheat inside. I have concluded this because while experiencing this
problem or any time my network card would be enable the fan would ran
numerous times even when the computer was not doing processor intensive taks.
So after noticing this i purchashed a usb network adapter and disabled the
internal adapter and i have not had the problem occur in over 3 weeks while
before i was experiencing it everday. I am almost 100 percent sure that the
problem is caused by improper cooling of the computer and that the network
card causes the computer to overheat which causes the network connection to
freeze up and then causes the computer to be unable to turn on or off the
network adapter and finally results with the BSD. My only advice is to
somehow create better cooling in the laptop or purchase an external adapter
and disable the internal adapter.
 
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J

jbm

i was constantly having this problem as i stated above in an earlier post. I
have discovered that the problem is caused by the network card causing the
computer to
overheat inside. I have concluded this because while experiencing this
problem or any time my network card would be enable the fan would ran
numerous times even when the computer was not doing processor intensive taks.
So after noticing this i purchashed a usb network adapter and disabled the
internal adapter and i have not had the problem occur in over 3 weeks while
before i was experiencing it everday. I am almost 100 percent sure that the
problem is caused by improper cooling of the computer and that the network
card causes the computer to overheat which causes the network connection to
freeze up and then causes the computer to be unable to turn on or off the
network adapter and finally results with the BSD. My only advice is to
somehow create better cooling in the laptop or purchase an external adapter
and disable the internal adapter.
 

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