Stuck on 'Loading Your Personal Settings'



We have a domain of approx. 80 users. There are about 10
XP machines. All experience an intermittent problem
where, after entering the ID & password, it sticks
on 'Loading Your Personal Settings' for up to 10 minutes
before the user can access the desktop. If the user logs
in again it may go straight in.

Any ideas?


We are having the same problems in our office, except the
login has taken up to (1.5 hours!) before applying all of
the settings. Does it take the server that long to
acknowledge each of the workstations, before they can log
on to the domain? When loggin on to the computer, and not
the domain, the login process loads right up.

We need a solution. Currently, we cannot log-off because
it will result in up to 1.5 hours of down time on each
workstation logging in.


Since logging this problem (and it only happened with XP
machines on our network and not W2K) I found a setting
under Network Connections/'highlight the network
connection' then Advanced/Advanced settings/provider
order. This showed under network providers 'Microsoft
Terminal Services' as the first option (this does not
appear with W2K). I moved this to the 2nd and the problem
seemed to have gone away. As it was intermittent only
time will tell if it has been resolved.

Also I found the following information which may help in
resolving this type of issue: (I changed mine & it still
hung on 'loading your personal settings' which confirmed
that it was not one of the programs that Windows loads)

"Show Verbose Security Status Messages (Windows 2000/XP)
This setting allows you to configure Windows so that you
receive verbose startup, shutdown, logon, and logoff
status messages. This may be helpful to in
troubleshooting slow startup, shutdown, logon, or logoff

Open your registry and find or create this key:-
HKEY_LOCAL_MACHINESOFTWARE -> Microsoft -> Windows ->
CurrentVersion -> Policies -> System

To enable verbose status messages create a new DWORD
value called "verbosestatus" and set it to "1".
(verbosestatus REG_DWORD 0x00000001 (1))

An additional value called "DisableStatusMessages" forces
status messages to be disabled, make sure this value does
not exist or is set to "0". (DisableStatusMessages
REG_DWORD 0x00000000 (0))

Restart Windows for the change to take effect.

Registry Settings

System Key:
Value Name: verbosestatus
Data Type: REG_DWORD (DWORD Value)
Value Data: (0 = default, 1 = enable verbose status)

System Key:
Value Name: disablestatusmessages
Data Type: REG_DWORD (DWORD Value)
Value Data: (1 = default, 0 = enable verbose status)


I changed the order of the network providers in the
advanced settings of the network connections, but it did
not help.
I do not completely understand the part about creating
those registry keys, so I am very hesitant to do it.

I would appreciate any additional help or ideas. Thanks.


It depends on how familiar you are with 'regedit'. If you
are not then I would leave alone and seek advise. If you
are then you just need to drill down to:
HKEY_LOCAL_MACHINE -> SOFTWARE -> Microsoft -> Windows ->
CurrentVersion -> Policies -> System
Then: Edit/New/DWORD Value - give it the name
of 'verbosestatus'.
Then: Edit/Modify - set 'Value Date' to 1.

Sevan / Venture37

I posted a reply to your problem but on the wrong thread, so here it is

check your network settings, if you have your network card on auto negotiate
it maybe a miss negotiation problem. specify the connection type at both
ends to the same type.
Mar 30, 2006
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Help we have the same problem

The machine locks and freezes on loading your personal settings screen. We initially thought this may be down to ginas loading on statup (Symantec Antivirus perhaps?) But this may not be the case. The mouse pointer also locks. We have found that the only way to get around this is to restart the computer multiple times. If the machine is left it may take anything from 50 mins to hours!!
Help!! Our network it at the mercy of this gremlin!
Mar 6, 2008
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Same issue...

I'm having this same issue but have narrowed it down quite a bit. The only accounts/profiles that are having this problems are ones that were on the Ghost image before it was applied to the PCs. Any accounts that did not have profiles on the Ghost master PC do not have the problem; all profiles that were left on the master before capturing the image do have the problem.

I am wagering that all of your PCs you are having the issue w/ were created w/ Ghost or another PC imaging solution?
Sep 29, 2008
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"stuck loading your personal setting"

hi!!everyone..i have problem,I'm encounter problem when log-on and log off in my computer.
we have domain of approx. 30 Xp users,but only the users with internet connection encounter "stuck loading personal setting problem'".On loading your personal setting for up to 15 minutes before we can access the desktop.

but Before our IP address is obtain when our IP address fix ,we already encounter that problem,,

any ideas???

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