Stuck in a loop

[Guest]

When I boot up I am asked for my password, it is accepted, we go to start to
show my desktop, the computer then shows me a logging off box, then saving
settings box and we go back to my orignal enter password screen, at this
point we start over. Please help.

 

[Shenan Stanley]

When I boot up I am asked for my password, it is accepted, we go to
start to show my desktop, the computer then shows me a logging off
box, then saving settings box and we go back to my orignal enter
password screen, at this point we start over. Please help.

Tried another user? Could be a corrupt profile on that account.
Boot into safe mode?

 

[Guest]

called MS was told I had a corrupt registry .... the dredded format and
reinstall

 

[Shenan Stanley]

When I boot up I am asked for my password, it is accepted, we go
to start to show my desktop, the computer then shows me a logging
off box, then saving settings box and we go back to my orignal
enter password screen, at this point we start over. Please help.

Tried another user? Could be a corrupt profile on that account.
Boot into safe mode?

called MS was told I had a corrupt registry .... the dredded format
and reinstall

Hopefully they had you try another account first.. because that really
sounds just like a corrupt profile.

Not to mention that a full reinstall should not be necessary.. Perhaps a
repair install - but that is much better than a full reinstall! Nothing is
generally lost in a repair installation.

How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm

How to perform an in-place upgrade (reinstallation) of Windows XP
http://support.microsoft.com/kb/315341

In other words - if Microsoft told you "corrupt registry - format and start
over" and they did not have you try safe mode, another account and a repair
install - they are wrong.