Streaming Video ? Issue

[Guest]

I'm having trouble viewing videos online. If anyone can help, I sure would
appreciate it.

I am able to view news videos at www.hamptonroads.com/pilotonline.
I am UNable to view news videos at www.cnn.com or episode previews in the
media center at www.itv.com.

IE locks up and I lose my wireless connection. I have to unplug my router
and plug it back in. It happens whether I'm using my PC or my laptop. I
believe both of these sites use Windows Media Player, which I have, and which
works for other applications. I'm stumped. My boyfriend - a senior network
engineer - and his coworkers, all GEEKS , are all stumped. I've disabled
pop-up blockers in IE, Google toolbar and Norton Internet Security. I've
even disabled Norton altogether. The problem happens no matter what I do.

I'm running Windows XP Home on a HP Pavilion dv5218nr Notebook PC. I have a
high-speed (cable) interent connection with a wireless home network. I'm
sure, if there's help out there, there is more information you need. I'm
happy to provide it if you can help. Please?

Thank you!

~ Joanne

 

[Lanwench [MVP - Exchange]]

In

I'm having trouble viewing videos online. If anyone can help, I sure
would appreciate it.

I am able to view news videos at www.hamptonroads.com/pilotonline.
I am UNable to view news videos at www.cnn.com or episode previews in
the media center at www.itv.com.

IE locks up and I lose my wireless connection. I have to unplug my
router and plug it back in. It happens whether I'm using my PC or my
laptop. I believe both of these sites use Windows Media Player,
which I have, and which works for other applications. I'm stumped.
My boyfriend - a senior network engineer - and his coworkers, all
GEEKS , are all stumped. I've disabled pop-up blockers in IE,
Google toolbar and Norton Internet Security. I've even disabled
Norton altogether. The problem happens no matter what I do.

I'm running Windows XP Home on a HP Pavilion dv5218nr Notebook PC. I
have a high-speed (cable) interent connection with a wireless home
network. I'm sure, if there's help out there, there is more
information you need. I'm happy to provide it if you can help.
Please?

Thank you!

~ Joanne

Does everything just freeze, or do you get any sort of error message?
Does the same thing happen if you try using Firefox?
What version of WMP are you using?
What SP on Windows XP? Are you up to date on patches/SPs, etc?
If you add *.cnn.com and *.itv.com to your trusted sites in IE, and set the
security there to "Low", does the same thing happen?

 

[Guest]

Does everything just freeze, or do you get any sort of error message?
The browser just freezes, no error message.

Does the same thing happen if you try using Firefox?
Firefox and Netscape both prompt me to download a plugin (Flash on
cnn.com, unknown on itv.com. Both freeze when searching for the plugin.

What version of WMP are you using?
10.00.00.4036

What SP on Windows XP? Are you up to date on patches/SPs, etc?
SP2, completely up-to-date on all patches, etc.

If you add *.cnn.com and *.itv.com to your trusted sites in IE, and set the
security there to "Low", does the same thing happen?
Yup.

 

[Lanwench [MVP - Exchange]]

In

Does everything just freeze, or do you get any sort of error message?
The browser just freezes, no error message.

Does the same thing happen if you try using Firefox?
Firefox and Netscape both prompt me to download a plugin (Flash on
cnn.com, unknown on itv.com. Both freeze when searching for the
plugin.

You might try downloading & installing Flash Player (& Shockwave) from Adobe
manually....

What version of WMP are you using?
10.00.00.4036

What SP on Windows XP? Are you up to date on patches/SPs, etc?
SP2, completely up-to-date on all patches, etc.

Good girl!

If you add *.cnn.com and *.itv.com to your trusted sites in IE, and
set the security there to "Low", does the same thing happen?
Yup.

Drat.

You can try to reinstall WMP -
http://www.microsoft.com/windows/windowsmedia/player/10/default.aspx ?

 

[crime prevention]

i could be wrong but i think hamptonroads uses adobe flash player, maybe
thats the problem.

I'm having trouble viewing videos online. If anyone can help, I sure
would appreciate it.

I am able to view news videos at www.hamptonroads.com/pilotonline.
I am UNable to view news videos at www.cnn.com or episode previews in
the media center at www.itv.com.

IE locks up and I lose my wireless connection. I have to unplug my
router and plug it back in. It happens whether I'm using my PC or my
laptop. I believe both of these sites use Windows Media Player,
which I have, and which works for other applications. I'm stumped.
My boyfriend - a senior network engineer - and his coworkers, all
GEEKS , are all stumped. I've disabled pop-up blockers in IE,
Google toolbar and Norton Internet Security. I've even disabled
Norton altogether. The problem happens no matter what I do.

I'm running Windows XP Home on a HP Pavilion dv5218nr Notebook PC. I
have a high-speed (cable) interent connection with a wireless home
network. I'm sure, if there's help out there, there is more
information you need. I'm happy to provide it if you can help.
Please?

Thank you!

~ Joanne

--

 

[Guest]

hamptonroads.com is the one I CAN view.

 

[Guest]

Flash, Shockwave, new Windows Media Player - which also gave me the new IE
(ick) - still doesn't work. Sigh.

 

[Guest]

Northerntravel.net and Northerntravel.co.uk is a premier online travel
planning and flight-booking site. You are able to purchase airline tickets
onlinen, find vacation package and make hotel and car reservations, find
maps, destination information, travel news and more. Don't forget to use
discount code 149395. We can also be reached by calling either 800-780-5733
in the U.S. and Canada or 00-800-11-20-11-40 in Europe.
"Lanwench [MVP - Exchange]"

 

[Guest]

Northerntravel.net and Northerntravel.co.uk is a premier online travel
planning and flight-booking site. You are able to purchase airline tickets
onlinen, find vacation package and make hotel and car reservations, find
maps, destination information, travel news and more. Don't forget to use
discount code 149395. We can also be reached by calling either 800-780-5733
in the U.S. and Canada or 00-800-11-20-11-40 in Europe.

 

[Guest]

Northerntravel.net and Northerntravel.co.uk is a premier online travel
planning and flight-booking site. You are able to purchase airline tickets
onlinen, find vacation package and make hotel and car reservations, find
maps, destination information, travel news and more. Don't forget to use
discount code 149395. We can also be reached by calling either 800-780-5733
in the U.S. and Canada or 00-800-11-20-11-40 in Europe.

 

[Guest]

Northerntravel.net and Northerntravel.co.uk is a premier online travel
planning and flight-booking site. You are able to purchase airline tickets
onlinen, find vacation package and make hotel and car reservations, find
maps, destination information, travel news and more. Don't forget to use
discount code 149395. We can also be reached by calling either 800-780-5733
in the U.S. and Canada or 00-800-11-20-11-40 in Europe.

 

[Guest]

********************
SOLUTION
********************

I am using a Linksys BEFW11S4 version 4 router. It turns out that numerous
folks are having streaming video problems with the latest 1.52.02 firmware.
Buried on the Linksys website is a reference to DOWNGRADING to their 1.50.14
--- or --- reducing the MTU size inside the Linksys router. I did not try
reducing the MTU size, but once I downgraded my router to 1.50.14, POOF!!!!
Video streaming works everywhere now.

Thanks to everybody for their brainstorming and their help!!!

 

[Lanwench [MVP - Exchange]]

In

********************
SOLUTION
********************

I am using a Linksys BEFW11S4 version 4 router. It turns out that
numerous folks are having streaming video problems with the latest
1.52.02 firmware. Buried on the Linksys website is a reference to
DOWNGRADING to their 1.50.14 --- or --- reducing the MTU size inside
the Linksys router. I did not try reducing the MTU size, but once
I downgraded my router to 1.50.14, POOF!!!! Video streaming works
everywhere now.

Thanks to everybody for their brainstorming and their help!!!

Whee!
Glad you got it resolved.