STOP: c000021a {Fatal System Error}

[Nick Stocchero]

Hello,

I have a windows XP home editon CD that came with my dell
computer. I have been encountering a problem with I am
guessing msgina.dll. Sometimes, when I start my computer,
the logon screen comes up, but then the computer will just
restart. I disabled restart after system error, and got
this message.

STOP: c000021a {Fatal System Error}
The Windows Logon Process system process terminated
unexpectedly with a status of 0xc0000034 (0x00000000
0x0000000)
The system has been shutdown.

I read the article
http://support.microsoft.com/default.aspx?scid=kb;en-
us;156669 and followed the steps but found no solution.

I reformatted the hard drive, and reinstalled windows
fresh off the cd. And I encountered the same problem. I
did not install anything, or use windows update. If anyone
knows anything that might remedy my situation, please
respond. I have tried installing SP1+2, but it doesnt even
let me get to the login screen without the system
restarting. It seems odd to me because it was off a fresh
install off an OEM cd.

Im pretty knowledgeable, A+ certified, but I am not
getting what is wrong with this.

Thank you much, in advance to anyone who can help

 

[Guest]

may be a problem with the dell computer components

 

[Nick Stocchero]

No I replaced everything inside, even the motherboard. hd,
floppy, cd-rw, everything.

I need like a solution.

 

[Philipp]

same problem here after installing windows xp sp2:

blue screen
"STOP: c000021a {Fatal System Error}
status 0xc0000005 (0x00000000 0x0000000)"

if i switch ON "automatically restart on system failure" i have a boot
cycle: the box continuously reboots in an endless loop.

i have an athlon64 / amd64.

when searching the web and usenet i found some topics:

1.) references related to the "data execution prevention" (DEP).
you're supposed to adjust the boot.ini to "/noexecute=alwaysoff". this
should disable DEP in general.

2.) the other one covers the "mpegport.sys", in particular.

3.) a third one suspects some umax scan drivers of being guilty.

however, none of the described workarounds fixed the problem.

any help wanted, desperately!

thanks, philipp

 

[Guest]

Did you ever get this issue resolved? - I have the same error status on an
Inspiron 8500 laptop and Dell says the hard disk is bad but I dont believe
it. Please reply to my new e-mail address (e-mail address removed) instead of the
one Im registered with.

Bill