STOP 0x7E error in usbhub.sys

[Günter Wirth]

Hallo,

We have the problem that the bug STOP: 0x7E (0xC0000005, x, x, x) appears on
our system,
after removing or plugging a USB memory stick.

I found an article in the Microsoft Knowledge Base (ID 327863), that this
bug is known.

Has anybody a solution or update?
We use SP1, was this bug fixed in SP2?

Regards,
Günter

 

[Slobodan Brcin \(eMVP\)]

Günter,

I have not seen this problem. Have you tried updating to latest USB related
QFE?
What QFE do you use?

Regards,
Slobodan

 

[KM]

Günter,

This QFE for XPe should fix the problem on SP1:
http://www.microsoft.com/downloads/...b9-ebe1-4c5b-9dd4-5c0eb387311e&DisplayLang=en

Quote:

Microsoft has released an update for the USB drivers included in Windows XP Service Pack 1 (SP1) that addresses the following
issues:
....
Plug and Play

- Your computer may automatically restart, or you may receive a serious error (STOP 0x0000007E in Usbhub.sys) when you use the
Safely Remove Hardware utility, and then immediately remove a USB storage device that is connected directly to your computer.

....

KM