Ledesmark said:
I am using a Dell Inspiron 6000 laptop computer, running Windows XP Pro w/sp
3. When attempting to install a Kyocera KPC650 wireless broadband card my
computer immediately shuts down to a blue screen. I have updated everything
that can be updated; have installed the card on another computer (to make
sure it works), and spoke with the card manufacturer. The only help I am able
to find is how to get the blue screen from appearing. I know how to keep the
blue screen from appearing (dont install the card), what I would like to know
is how I can get the card to work in my computer.
Hi mark,
We need the exact verbtim of the error message, here an example on the error
and how can be helpful to get the exact wording:
ERROR::
0x00000050 (0xFFFFFFF5, 0x0000000, 0xF746D6C5, 0x00000000)
ntfs.sys with an address and time stamp
Solution::
Your system missing or corrupted this file for some reason, try to copy the
ntfs.sys from the XP CD by starting your computer with the CD in the CD-ROM
and follow these instructions in this KB:
http://support.microsoft.com/kb/822800
</Solution End>
Things you can try:::
Try to use the Verifier.exe command to see which Drivers not Verified on
your system:
How to Use Driver Verifier to Troubleshoot Windows Drivers
http://support.microsoft.com/kb/244617/en-us
Stop 0x00000050 in Win32k.sys When Changing Keyboard Layout
http://support.microsoft.com/kb/252371
3...You may have a bad RAM try to test your RAM by running Memory test by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://oca.microsoft.com/en/windiag.asp.
You may need to reposition/reset the RAM sticks in their slots.
Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
HTH,
nass
