STOP:0x0000001E message

[Guest]

I recently had a memory dump occur while using my windows 2000 Adv Server
machine. It was a KMODE_EXCEPTION_NOT_HANDLED Stop: 0x0000001E (0x00000005,
0x8041D1A5, 0x00000000, 0x00000008) Address 8041D1A5 base at 80400000 Date
Stamp 41773335 - ntoskrnl.exe

I am trying to find out exactly where the error occured, so i can try to
resolve it and keep it from happening again, but i cant find any specific
information to go on. Any help youd be appreciated.
THanks

 

[Mike Rosado [MSFT]]

Hi Eric H,

Unless you know how to load a MEMORY.DMP file in a debugger and analyze it,
then the only option you have is to call Microsoft Product Support Services
at the toll free number below and request the next available Support
Engineer in the Platforms Setup group analyzes it for you to determine what
exactly caused the bugcheck.

1-800-Microsoft (642-7676)

275678 How to Troubleshoot a STOP 0x0000001E KMODE_EXCEPTION_NOT_HANDLED
Error
http://support.microsoft.com/?id=275678

These two websites below offer specialized debug training if you're
interested.

www.azius.com

www.osr.com

This is a good resource link if you're interested in downloading the
debugging tools to learn analyzing the memory dumps.

Debugging Tools for Windows - Overview
http://www.microsoft.com/whdc/devtools/debugging/default.mspx

--
Hope this helps,
Mike Rosado
Windows 2000 MCSE + MCDBA
Microsoft Enterprise Platform Support
Windows NT/2000/2003 Cluster Technologies

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