Greetings all. First time I'm posting. Appreciate any assistance

[Guest]

Received the following error message on a blue screen.......

STOP 0x000000E ( 0xc0000005, 0x8046D25D, 0x0000000, 0x00000005
Kmode_Exception_Not_Handled

Address 8046D2D5 base of 80400000, Date Stamp 41773335
ntoskrnl.exe

Beginning dump of physical memory.

Thankyou in advance for any feedback. Not sure what this means. After I
reboot the computer, everything is fine. It happens periodically.

 

[Guest]

0x0000000E means: NO_USER_MODE_CONTEXT

---
This is a Windows 2000 Executive character-mode STOP message. It indicates
an attempt to enter user mode with no context
--
(http://msdn.microsoft.com/library/default.asp?url=/library/en-us/w2kmsgs/1130.asp)

In short: maybe a device driver, or your system is low on resources. Device
drivers are in more than 70% of the cases the cause of a STOP error.

The article above also gives some suggestions what to do.

 

[Guest]

Pascal,

Thankyou for the feedback.

Could this error be from a memory problem possibly ?

 

[Guest]

Are you sure it was 0x0000000E, or was is 0x0000001E? =>
0xE = NO_USER_MODE_CONTEXT
0x1E = KMODE_EXCEPTION_NOT_HANDLED

The second one (kmode...) usually is caused by a driver. If you think of a
memory problem:
- you can increase the size of the pagefile
- Windows always perfoms a memory check when starting up.

But: many times it's a driver that causes such a STOP error.

 

[Guest]

Pascal,

Thankyou for responding. Sorry, couldn't get back sooner.

Could the memory - the hardware memory that is be causing
this ? You mentioned the page file and increasing it.

Is there a specific way that is recommended to do that ? Not sure how.



You're right it was a 1E.

If I may, here is the complete message again.



STOP 0x0000001E ( 0xc0000005, 0x8046D25D, 0x0000000, 0x00000005
Kmode_Exception_Not_Handled

Address 8046D2D5 base of 80400000, Date Stamp 41773335
ntoskrnl.exe

Beginning dump of physical memory


Thanks again Pascal for your responses.

 

[Guest]

Steve,

It CAN be a physical memory problem, or the memory cache.
See also
http://msdn.microsoft.com/library/d..._147f8212-edad-456e-a315-9836a114864f.xml.asp

You can search for a tool that tests your memory, which is specific for your
system

However, looking at the parameters, some function in the kernel tried to
access memory at (virtual) address 0x00000005. That seems unlogical to me.
I'm nearly certain that maybe some driver sent a false parameter to some
function. Maybe a status code instead of an address.
I still suspect a driver.
What do you use:
- Windows 2000/XP/... Prof/server/Adv
- How much memory do you have installed
- Disks: IDE/SCSIRAID/ Which controller
- Video adapter

Also, considering when it ocurred may give you a clue: writing to disk
(maybe driver for raid ctrl), game using e.g. DirectX, Java app (maybe video
card driver)

 

[Guest]

Pascal,

Greetings,

Thanks again for your response.

I'm using Windows 2000 prof.

I have 1 gb DDR ram installed.

The hard drive is a 40 gb IDE 7200 rpm.

I have a Matrox millenium G 450 dual head video
card as my agp.

Also have 3 pci video cards installed. They're all radeons.

Just received another message earlier with a blue screen :
A device driver has corrupted the executive memory pool.
Also mentioned the same numbers as previous and the
ntos.krnl file.

Many thanks Pascal for your help.

Have a good day.

Sincerely,

Steve

 

[Guest]

Hi Steve,

Looks like a serious problem. It surely has nothing to do with a raid
controller, since you don't have one ;-)
You said you are using three PCI video cards. Maybe in Device Manager you
can check what resources they have/use, especially IRQ (Interrupt Request
line). Also the Matrox adapter. Check if there is e "conflict":
Device manager \ Display adapter \ <adapter> \ Properties \ Resources
There you find a box: Conflicting devices.

Then you can check if there are newer drivers available on the web for
Matrox, but possibly more important, the radeon cards. Many times if you use
the drivers from a CD that ships with the card, on the web there are already
newer versions.
e.g.: mirror.ati.com/support/driver.html

Hope this helps!

Good luck,