Stolen PC

R

Richard in AZ

In general, for all owners of any computer.
Download and run Belarc Adviser (www.belarc.com) and print out the results.
This free program will record every hardware serial number and every software Product Code number in
the computer.
File this printout for reference.
It certainly will help if the computer is actually located to prove that it is yours.
Also if you do have insurance coverage, you now have proof of value.


| db,
|
| All good ideas (except fighting fire with fire). Taking the law into our
| own hands would probably work - I'm just not prepared to do that for
| something like this. The "punk" is a young adult professional thief and drug
| addict - known to the police. He lives in an inner city ghetto - tower
| blocks where even the police don't like to visit - shootings are common
| place. They target students - there have been over 30 laptop thefts from
| student residences since Sept. - which is why my son had a desktop PC but
| that didn't stop the thief. So far there is no violent (against a person)
| crime involved but he is known to associate with others who are violent.
| This is an area of society that I don't belong in - I support our police and
| community workers who are trying to solve these problems, I don't want to be
| part of the problem.
|
| My son is a student - no credit cards, no online banking or other accounts.
| Adding passwords is not really an issue (and won't slow down a thief) - doing
| regular backups is and he has learnt that lesson. Losing these files is an
| inconvenience rather than a financial loss. Actually the only file which has
| cost him money is an assignment that was due - he had to pay for a copy of
| the police report to prove to his professor that the PC was stolen in order
| to get an extension on the deadline. (No-one trusts anyone anymore.)
|
| To pursue a civil action we would have to serve the thief with a summons,
| have proof of the stolen goods and the thief would have to show up to court.
| Failing to show up is not a criminal offence and even if judgement went in
| our favour there would be no way to collect. Bailiffs would not be able to
| sieze any property (as there is no way to know what property the thief owns)
| and our stolen goods have most likely been pawned off already for rent and
| drug money. The police and courts are losing this battle in all our inner
| cities - whilst my son met with our detective friend over a 20 minute period
| he was handed three crime reports - one arrest of a 14 year old youth with
| sub-machine gun and two arrests for homicides. A stolen PC does not figure
| on his priorities. The solution is with education, employment, housing,
| health and other social services - then the police might have a chance.
|
| Phil
|
| "db.·.. ><))) ·>` .. ." wrote:
|
| > well, as far as everyone
| > is concerned the pc also
| > has credit card numbers
| > and other account data.
| >
| > so you might want to ensure
| > your creditors are made aware
| > of the compromise.
| >
| > -----------
| > your son and his friends
| > don't have to knock the door
| > down, but isn't a bad idea.
| >
| > however, one has to fight fire
| > with fire.
| >
| > perhaps, your son and friends
| > should develop a plan, like order
| > a pizza for the punk and when
| > he opens the door, the gang can
| > boldly walk in and retrieve the
| > stolen property.
| >
| > might also get the dean
| > of the college involved if
| > the punk is a college student.
| >
| > -----------
| >
| > remember to put passwords
| > on the new computer, like
| > on the bios, the disk and
| > of course the administrator.
| > --
| >
| > in regards to civil action,
| > all it requires is a witness
| > to confirm that the punk
| > has the computer and then
| > you would send a letter to
| > the parents demanding the
| > computers return or you will
| > sue them.
| >
| > if the punk is a student
| > then it is likely the school
| > administrators will provide
| > you with assistance.
| >
| >
| > db·´¯`·...¸><)))º>
| > DatabaseBen, Retired Professional
| > - Systems Analyst
| > - Database Developer
| > - Accountancy
| > - Veteran of the Armed Forces
| >
| > > DatabaseBen,
| > >
| > > Thanks for the advice. The case officer is not getting a free ride (but
| > > pretty close to one). I, very politely, chase him every few days - the thief
| > > is proving difficult to catch (my guess is that he is not at home during the
| > > case officer's shift or doesn't answer the door bell). This is a big city
| > > and the amount of time an officer can put to a simple robbery is very small.
| > > I'm not making excuses just stating facts. Very few robberies of this nature
| > > are investigated - this one has been only because my son tracked down the
| > > thief and we know a detective at the station.
| > >
| > > As to civil action - I don't know how we would do that - we have no real
| > > proof. It took me an hour persuading my son not to go round and make a
| > > citizen's arrest. He (and half his college football team) wanted to kick the
| > > guys door down and recover the stolen goods (the PC being the most important
| > > as it contains hundreds of photos and personal documents which can't be
| > > recovered - no recent backups of course). It is frustrating that the only
| > > solution seems to be to behave as badly as the criminal (he did kick my son's
| > > door down) - which I'm not prepared to do.
| > >
| > > Anyway this is a whole different issue - maybe the police in your area are
| > > able to deal with these types of crime (I'd be very surprised and if so we
| > > should all move there).
| > >
| > > Thanks again,
| > > Phil
| > >
| > > "db.·.. ><))) ·>` .. ." wrote:
| > >
| > >> in one respect i understand
| > >> what you are stating.
| > >>
| > >> however, i disagree with
| > >> giving your local law enforcement
| > >> a free ride by not forcing them
| > >> to do their job.
| > >>
| > >> all thefts must be reported and
| > >> the police must take action.
| > >>
| > >> therefore, you should raise hell
| > >> with them and your councilman.
| > >>
| > >> in addition, since you have an
| > >> idea of who the culprit it, then
| > >> this would make the job of the
| > >> police easier.
| > >>
| > >> the value of the item is based
| > >> differently than for insurance
| > >> purposes.
| > >>
| > >> therefore, if your machine was
| > >> purchased for several thousand
| > >> dollars, then this is larceny.
| > >>
| > >> if there was breaking and entering
| > >> or trespassing, then this is also
| > >> a crime.
| > >>
| > >> in addition to the above criminal
| > >> charges, you also have rights in
| > >> civil court.
| > >>
| > >> --
| > >>
| > >> db·´¯`·...¸><)))º>
| > >> DatabaseBen, Retired Professional
| > >> - Systems Analyst
| > >> - Database Developer
| > >> - Accountancy
| > >> - Veteran of the Armed Forces
| > >>
| > >> > Thanks for the help.
| > >> >
| > >> > Sadly insurance is not an option - what with excess, depreciation and loss
| > >> > of no claims it makes no sense. Police are not interested - we know who the
| > >> > thief is as he advertised some of the stolen goods and we traced it to him -
| > >> > informed the case officer but it seems it is too small a crime for them to
| > >> > bother. Who says crime doesn't pay?
| > >> >
| > >> > Just checked the link given and it says that if your PC is stolen then the
| > >> > Windows software is gone too. That's a pretty unfriendly business practice -
| > >> > why would they do that? There must be a tiny number of people who get their
| > >> > PCs stolen and legitimately want to reinstall Windows on a new PC which
| > >> > doesn't have Windows already preinstalled. This just adds insult to injury.
| > >>
| > >>
| >
| >
 
P

Phil

Jen A,

Thanks. Yes it was purchased by credit card - 3+ years ago so I'm not sure
if it is covered but I'll check.

I'll look into "lojack" - they claim 75% recovery rate which if true is very
impressive.

Thanks again,
Phil
 
A

Alias

Mike said:
Try upgrading the RAM in the Windows 98 machine to 256mb, and your son
will be able to legally download Ubuntu which includes Open Office. he
will then be able to continue his work..

You're making progress, Mike. BTW, Ubuntu can be downloaded from
www.ubuntu.com.

Alias
 
O

olfart

Alias said:
You're making progress, Mike. BTW, Ubuntu can be downloaded from
www.ubuntu.com.

Alias

if he doesn't mind learning to drive on the left hand side of the road with
a right side steering wheel and learning a whole new language to boot
 
A

Alias

olfart said:
if he doesn't mind learning to drive on the left hand side of the road with
a right side steering wheel and learning a whole new language to boot

Another clueless one who doesn't know what Ubuntu is but thinks he does.
My Ubuntu install is in English. It can be installed in any language
from the same CD. Oops. I have yet to use a command line or a terminal.
Oops again.

Now come back when you know something or STFU.

Alias
 
T

Twayne

I don't know; something's not right with this story. Either you just
don't want to bother and want a chance to vent or the story's conflicts,
and each additional piece being worse than the last dont' reflect
reality. As many offenses as there are there, I can't imagine a police
agency ignoring it nor your unwillingness to pursue it in a small claims
court for replacement cost. I've used the small claims and things just
do not grind to a halt because a summons has to be delivered. Cripes,
you even know where the guy lives, you said, so delivering a summons is
a LOT easier than one whose whereabouts are unknown. You even seem to
know what some of his community ties are, so ... .
I've used small claims before and just like they show on TV, all you
need is a preponderance of the evidence, which is easy enough with a
computer, and you win. Unless of course you didn't obtain the computer
yourelf by legitimate means, or the sotware on it is pirated; then it
could turn on you if it were broughtup, but you'd still win your case I
bet.

Time to just write it off from the sound of things, and let the guy go
ahead and steal a better one from someone else (you hope) when this one
doesn't fit the bill anymore. If he's so well known to the cops, they'd
be anxious to have a reasonj to put him away.
 
T

Twayne

Phil said:
What a stupid question that is.

Someone steals a box of jewelry from your house. Are the vendors for
each piece of jewelry expected to reimburse you?

I hope you aren't raising your kids to be as stupid as you appear to
be.

Ahhm, the class idiot puts in a appearance to show his lack of brains.
 
M

Mike Hall - MVP

Phil said:
Mike,

Thanks - Dell used to sell PCs for $30 less than the same PC with OEM
Windows XP Home - not sure if they still do. Selling it for $30 is 1000%+
gain over marginal cost.

You use the word "fault" as if I am saying it is Microsoft's fault that my
son's PC was stolen. I am sure you don't mean that and I'm certainly not
claiming that. However, to find that the OS is the only piece of software
which I am not able to transfer is the fault of Microsoft and I have yet
to
see a good answer to why they would do that (in the case of a stolen PC).

Interestingly I have found that getting around the WPA is relatively easy
and even MS will provide support for OEM problems i.e. they are currently
helping me and perhaps they will allow the transfer this time. It seems
MS
are not as evil as their licence agreements appear. I have also been told
that non-OEM Vista has a one time transfer policy. Didn't Apple try
something like this with iTunes? Another lesson MS needs to learn from
Apple, I guess.

Thanks for the tip about Ubuntu - another poster suggested Linux as well.
However, the investment in both time and money in other Windows based apps
is
significant. MS is well aware that switching costs are incredibly high,
hence these anti-loyalty business practices - I am sure they will change
(not
because of anything I say or do). Bad business practices eventually
change
(or the business dies) - MS is no exception.

Phil


Dell may have sold them less $30, but it would cost way more than that to
buy a retail version.

Also, the retail version is as transferable as you want it to be. Not sure
who told you that it can only be transferred one time only.

An option, but there are risks and problems involved, is to download from a
torrent. The risks are that you could end up downloading infected files, and
the problems are that Dell and MDG BIOS will not recognize an OS CD that is
not their own. The legality may be in doubt too..

Microsoft let a lot through re activation. They are not the bad boys as some
like to portray, but they do have limits..

I have tried to explain to some of the Ubuntu protagonists here that Windows
users don't want alternatives, but for the severely 'cash strapped', Ubuntu
will at least get a computer into something approaching a productive state,
but it does require a minimum of 256mb RAM..

On your last point, it is not MS who determines what platform runs 3rd party
stuff. The software authors decide which platform to which they will port
their software. Authors of Windows based software can make a business out of
it because they can and do charge in many cases. Developers of open source
software do so on the back of some other arm of their business..


--
Mike Hall - MVP
How to construct a good post..
http://dts-l.com/goodpost.htm
How to use the Microsoft Product Support Newsgroups..
http://support.microsoft.com/default.aspx?pr=newswhelp&style=toc
Mike's Window - My Blog..
http://msmvps.com/blogs/mikehall/default.aspx
 
P

Phil

Twayne,

Which bits "are not right"? Do you have any experience with inner city
non-violent theft? Why do you think you know more about this situation than
I do?

No-one has said the police are ignoring it - most of the information I've
given is because the police have pursued it. I can guarantee you the police
would have "ignored" it had we not found the thief. The solution is not the
police, it is insurance (which equates to us paying for thieves to steal our
goods).

Delivering a small claims summons is a scary idea (plus I don't know what
the thief looks like) and you are very naive if you think the guy would show
up to court. So even if the court agrees with me what use is it? Where is
this "preponderance" of evidence? All I have is what the police have told me
- plus I know that he sold some of the stolen goods (I don't know what he did
with the PC). The detective just laughed when I suggested this.

The cost of the PC is written off - the time to actually get it back has
come and gone - if the police had acted immediately with real determination
(or we had taken matters into our own hands) maybe the PC would have still
been with the thief, now it is probably gone.

I've seen no evidence that the police are anxious about anything to do with
this case but I would not be surprised if in 6 months they inform us that the
thief was arrested (for some violent or drug crime) and none of our goods
were found.

Phil
 
P

Phil

Mike,

I just had a look at a retail EULA for Vista Home, it says:

"The first user of the software may reassign the license to another device
one time" and "The first user of the software may make a one time transfer of
the software"

I'm no expert but it seems that Vista has a one-time transfer policy.

As to my last point, MS can get away with a policy like this because of the
high switching costs. Although they are not totally responsible for high
switching costs (they do have some responsibility as has been proven in
court) they still abuse (adopt a draconian business practice) this. Saying
software developers are free to develop for other platforms is a defence even
MS wouldn't dare use!

Phil
 

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