Still the SAME Active-X problem!!!! Can't get updates........

[Leythos]

# I'm sorry to say that even though I was able to remove the Virtumonde
(Trojan ?) tonight plus running all my anti-spyware programs in safe mode -
I still cannot get the updates from the MS website. I just keep getting
this error:

Error number: 0x800B0001] The website has encountered a problem and cannot
display the page you are trying to view. The options provided below might
help you solve the problem.
For self-help options:
Frequently Asked Questions

In another post you say you are running a firewall - do you have the
Microsoft sites set as permitted?

The error you show is one we see when a firewall blocks an Active-X
control, this can happen with soft or appliance type firewalls, but is
not something we see with most NAT Routers.

I'm not suggesting that you disable your firewall, but you really need
to look at the settings and fix them.

You also need to be a member of the Administrators group to run the MS
Updates.

 

[Ricky]

Here's a few things to try...

When searching for available updates on the Update site, you receive
the 0x800B0001 error. Last updated : 06/07/2005 Print | Close



Problem description
This error message may occur if you have insufficient permissions to
the Windows Update registry keys. The WindowsUpdate.log file will also show
error 0x800B0001.


Applicable operating systems and products


a.. Windows 2000

b.. Windows XP

c.. Windows Server 2003



Resolutions
1. Register the following files
1.. Click Start.
2.. Choose Run.
3.. In the Run box, type regsvr32 Softpub.dll.
4.. Click OK.
5.. Repeat steps 1 through 4 for the following files:
Wintrust.dll, Initpki.dll, Mssip32.dll.
Also..
1.. Click Start.
2.. Choose Run.
3.. In the Run box, type regsvr32 wuapi.dll.
4.. Click OK.
5.. Repeat steps 1 through 4 for the following files:
wuaueng.dll, wucltui.dll, wups.dll, wuweb.dll,atl.dll.

Hope this helps.

If you get time, and it works, let us know so that others may benefit
from what you found that works.

============================
# I'm sorry to say that even though I was able to remove the Virtumonde
(Trojan ?) tonight plus running all my anti-spyware programs in safe
mode - I still cannot get the updates from the MS website. I just keep
getting this error:

Error number: 0x800B0001] The website has encountered a problem and
cannot display the page you are trying to view. The options provided below
might help you solve the problem.
For self-help options:
Frequently Asked Questions

Find Solutions

Windows Update Newsgroup
For assisted support options:
Microsoft Online Assisted Support (no-cost for Windows Update issues)

Read more about steps you can take to resolve this problem yourself.

# No amount to searching around the MS site helped. :*( The Security bar
don't come up now but I still can't get them. I have Updates set to
Automatic so perhaps one day I'll get them that way - maybe they are
downloading and I don't know it. I don't know where to look for them.

OH!!! And MSAS asked to use the Internet (ZoneAlarm) and updated itself.
) I'm making progress here.

FS~

 

[Kerry Brown]

## If I had to do it for a living I think I'd die of high blood
pressure......
After removing the Virtumondi infestation MSAS updated itself almost
immediately, but I still can't get updates from the MS website. Right now
we're using MozillaFireFox on all the PCs, so that may help keep the
crapware off of them (can we be so lucky?).

You are making good progress. As others have suggested it now sounds like a
registry key permissions problem and/or a firewall setting. Try setting
Zonealarm to it's lowest setting when getting the updates. You could even
try uninstalling it and using the Windows firewall while troubleshooting.

Kerry

 

[Donald McDaniel]

## I have ZoneAlarm and a dialup connection - Satellite download = 2 ISPs.

Not

## It's set to allow the other 2 PCs to access the net. Everything must ask
for permission the first time. As for incoming stuff... a check at the
Shieldsup (?) site said I'm in stealth mode. I don't think a hacker would
see me.

If you do

## Yes, I have freeware that I checked with Norton and Ewido - none showed
spyware. I only download what I need and from sites recommended on
alt.comp.freeware. Only Weatherbug was Adware,... HP treated me to that one
for free. ;-) I uninstalled it.

........... That is why


## If I had to do it for a living I think I'd die of high blood
pressure......
After removing the Virtumondi infestation MSAS updated itself almost
immediately, but I still can't get updates from the MS website. Right now
we're using MozillaFireFox on all the PCs, so that may help keep the
crapware off of them (can we be so lucky?).

FS~

Unless you have enabled ActiveX in Internet Explorer Security
settings, you will be unable to download anything from Microsoft
Update, since it uses ActiveX controls.

To do this:
1) Start Internet Explorer
2) Click on "Tools/Internet Options"
3) Click on the "Advanced" tab
4) Under "Browsing", put a checkmark beside "Install on Demand
(Internet Explorer)"
5) Under "Browsing, put a checkmark beside "Install on Demand (Other)
6) "Ok" out
7) Reopen "Tools/Internet Options"
8) Click on the "Security" tab
5) Click on "Trusted Sites" icon under "Select a Web content zone to
specify its security settings"
6) Click on "Sites" buitton
7) Add "www.windowsupdate.com" to the list
8) Click on "Ok"
9) Click on "Custom Level" button
10) Under "ActiveX controls and plugins", efnable all ActiveX options
EXCEPT "Download unsigned ActiveX controls" and "Initialize and script
ActiveX controls which are unsigned", which shold be set as "Prompt"
11) Under "Downloads", enable all options
12) Under "Scripting", enable "Active Scripting"
13) "Ok" out.

Windows Upate should properly work now.

 

[~ FreeSpirit ~]

# I'm sorry to say that even though I was able to remove the Virtumonde
(Trojan ?) tonight plus running all my anti-spyware programs in safe
mode -
I still cannot get the updates from the MS website. I just keep getting
this error:

Error number: 0x800B0001] The website has encountered a problem and
cannot

==================================================
Someone on one of these NGs suggest I do this and THIS worked. After I
rebooted I had no more problems with the security bar or Active-X. I got my
downloads.

http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=34&ln=en&IsMu=False

When searching for available updates on the Update site, you receive the
0x800B0001
error.

Press Start, select Run
Now type in: regsvr32 Softpub.dll, and then click OK two times
Do the same for the following :-
regsvr32 Mssip32.dll
regsvr32 Initpki.dll
regsvr32 wintrust.dll
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wuweb.dll
regsvr32 atl.dll

Reboot and try Windows Update again.

FS~ Karen

 

[~ FreeSpirit ~]

Here's a few things to try...

When searching for available updates on the Update site, you receive
the 0x800B0001 error. Last updated : 06/07/2005 Print | Close

================================
Thanks Ricky,... I did this (saw it first) and after a reboot I had no
problem updating at the MS site.

http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=34&ln=en&IsMu=False

When searching for available updates on the Update site, you receive the
0x800B0001 error.

Press Start, select Run
Now type in: regsvr32 Softpub.dll, and then click OK two times
Do the same for the following :-
regsvr32 Mssip32.dll
regsvr32 Initpki.dll
regsvr32 wintrust.dll
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wuweb.dll
regsvr32 atl.dll

Reboot and try Windows Update again.

FS~

 

[~ FreeSpirit ~]

You are making good progress. As others have suggested it now sounds like
a registry key permissions problem and/or a firewall setting. Try setting
Zonealarm to it's lowest setting when getting the updates. You could even
try uninstalling it and using the Windows firewall while troubleshooting.

==============================
Everything is fixed but the MS camera and scanner wizard.

FS~

 

[~ FreeSpirit ~]

Unless you have enabled ActiveX in Internet Explorer Security
settings, you will be unable to download anything from Microsoft
Update, since it uses ActiveX controls.

To do this:
1) Start Internet Explorer
2) Click on "Tools/Internet Options"
3) Click on the "Advanced" tab
4) Under "Browsing", put a checkmark beside "Install on Demand
(Internet Explorer)"
5) Under "Browsing, put a checkmark beside "Install on Demand (Other)
6) "Ok" out
7) Reopen "Tools/Internet Options"
8) Click on the "Security" tab
5) Click on "Trusted Sites" icon under "Select a Web content zone to
specify its security settings"
6) Click on "Sites" buitton
7) Add "www.windowsupdate.com" to the list
8) Click on "Ok"
9) Click on "Custom Level" button
10) Under "ActiveX controls and plugins", efnable all ActiveX options
EXCEPT "Download unsigned ActiveX controls" and "Initialize and script
ActiveX controls which are unsigned", which shold be set as "Prompt"
11) Under "Downloads", enable all options
12) Under "Scripting", enable "Active Scripting"
13) "Ok" out.

Windows Upate should properly work now.

====================================
Did already did just about all the above - it was a reg (?) problem because
THIS worked:

http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=34&ln=en&IsMu=False

When searching for available updates on the Update site, you receive the
0x800B0001
error.

Press Start, select Run
Now type in: regsvr32 Softpub.dll, and then click OK two times
Do the same for the following :-
regsvr32 Mssip32.dll
regsvr32 Initpki.dll
regsvr32 wintrust.dll
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wuweb.dll
regsvr32 atl.dll

Reboot and try Windows Update again.

Believe me I'm glad it did because I was about ready to rip my hair out one
strand at a time.

FS~

 

[Ricky]

================================
Thanks Ricky,... I did this (saw it first) and after a reboot I had no
problem updating at the MS site.

http://update.microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=34&ln=en&IsMu=False

I'm glad to see you finally got it working right.

 

[Leythos]

Someone on one of these NGs suggest I do this and THIS worked. After I
rebooted I had no more problems with the security bar or Active-X. I got my
downloads.

I'm glad you got it working and that you posted back your resolving
issue. I wasn't the one that posted it, but it's good to see that you
got it fixed - I'm sure we'll all benefit from knowing how you resolved
it.

 

[Kerry Brown]

==============================
Everything is fixed but the MS camera and scanner wizard.

That's excellent. Thanks for the update.

Kerry

 

[Guest]

Hello FreeSpirit
I went through the same thing a couple of weeks ago. No matter what I tried,
I wasn't able to download Active X.
The weird thing about it was I had no problems getting the updates before
and then all of a sudden I wasn't able to.
I tried some suggestions from people on this forum but, nothing worked.
I ended up reformatting my computer in order for things to work properly.

 

[~ FreeSpirit ~]

Hello FreeSpirit
I went through the same thing a couple of weeks ago. No matter what I
tried,
I wasn't able to download Active X.
The weird thing about it was I had no problems getting the updates before
and then all of a sudden I wasn't able to.
I tried some suggestions from people on this forum but, nothing worked.
I ended up reformatting my computer in order for things to work properly.

===========================
They suggested I do that as well but another person here had me try
reregistering some dlls and THAT worked! After I rebooted all the browser
problems were gone. (I just need to know how to stop the Flashcard drive
from *defaulting* to Music and my PC will be 100% again. I'm sure this is
why by MS camera and scanner Wizard won work anymore. I'll keep mentioning
it here until someone who knows about this problem sees my post and helps.)

As for your Active-X problem.....

Press Start, select Run

Now type in: regsvr32 Softpub.dll, and then click OK two times
Do the same for the following :-
regsvr32 Mssip32.dll
regsvr32 Initpki.dll
regsvr32 wintrust.dll
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wuweb.dll
regsvr32 atl.dll

Reboot and try Windows Update again. I hope this works for others who try
it.

FS~