Startup Wizard

[MJB]

I'm using XP Pro (sp 2) and Version 1.0.615 of Antispyware.

Antispyware does not remember any changes to settings and
Always starts with the set up wizard. I've tried
uninstalling and reinstalling with no luck.

Any thoughts?

Mike

 

[Andre Da Costa [Extended64]]

Windows Installer CleanUp Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
--
Andre
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

 

[Bill Sanderson]

I'd uninstall, then delete the installation folder, typically c:\program
files\microsoft antispyware, and any subfolders. You will lose access to
quarantined items, and all settings and customizations.

Then reinstall--making sure you are installing the current build 1.0.615.

You need to be logged in as an administrator user throughout this process,
preferably the administrator who originally installed the product.

 

[MJB]

Bill and Andre,
Thanks for the help. FYI, deleting the folder as Bill
suggested did the trick.

Thanks,
Mike

 

[Bill Sanderson]

Thanks--glad to hear it!