autoupdate and internet agent status

[rougefriar]

1.When I run FILE/CHECK FOR UPDATES,
I get Could not connect to internet.
But it appears from this info that I am up to date.
I do have it set to autoupdate.

Microsoft AntiSpyware Version: 1.0.615
This version expires on: 12/31/2005
Spyware Definition Version: 5763 (9/29/2005 10:55:16 PM)

Norton Internet Security FIREWALL ON.
Windows XP Pro FIREWALL OFF.

2. Internet agent status shows inactive, but when I click
activate nothing happens.

 

[Andre Da Costa]

Engel wrote:
Try these two solutions:

1) do an update install--control panel, add or remove
programs, Microsoft
Antispyware, change, update.

Then, try these steps:

1) Open up a command prompt (start -> run -> type in ->
command)
2) Type in the following "regsvr32 msvbvm60.dll" (without
the quotes).
3) Close and re-open Windows AntiSpyware

You can go ahead and do both of these--neither has any
downside risk--and see if that does the job. Let us know
whether it does, or not!

Sometimes, you have to try 2 o 3 times with MSAS, in
order to stick the selection, try.

Please report back your results.

Engel
--
Andre
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

 

[roguefriar]

I did both of these.

It solved the problem 2. below, internet agent status.

However, when I run FILE/CHECK FOR UPDATES, I still get
"Could not connect to internet".

Even after running change from control panel and updating,
under Help/About... it says

Microsoft AntiSpyware Version: 1.0.615
This version expires on: 12/31/2005
Spyware Definition Version: 5763 (9/29/2005 10:55:16 PM)

I.E. same as below.

 

[Engel]

Hello Rougefriar;

Is your Internet Explorer or Outlook Express set to work
off-line or on-line? Please check in the File menu of
Internet Exporer or Outlook Express - the "Work off-line"
option should nºt be checked. Do you have a software or
hardware firewall that controls outbound connections?Let
us know how it works out.

 

[Dave M]

In Norton's NIS make sure your Firewall is configured to allow internet
access for all Programs starting with Giant_ or Microsoft AntiSpyware have
"Permit All" access to the Internet. My Webroot Spysweeper at least
wouldn't run with just "Automatic" access per Webroot support staff, so I
made sure that MSAS had it as well for updates. You might try that.
--
Regards, Dave

Hello Rougefriar;

Is your Internet Explorer or Outlook Express set to work
off-line or on-line? Please check in the File menu of
Internet Exporer or Outlook Express - the "Work off-line"
option should nºt be checked. Do you have a software or
hardware firewall that controls outbound connections?Let
us know how it works out.

 

[Alan]

Make certain to allow full access to microsoft.com in
Norton.

Did you recently update from XP SP1 to XP SP2? If so,
then this could be a part of your problem. You might
want to think about using a better firewall though. When
I updated from Windows Me to XP, even uninstalling Norton
and reinstalling it didn't help with accessing the
Internet. I then bought ZoneAlarm Pro and it solved all
of the access problems.

In the past, Norton was the best out there. That isn't
the case anymore.

Alan