MSAS Initial setup wizard runs every time program is launched

[Guest]

I've been running MSAS for months with no trouble (v 1.0.615), but starting a
few weeks ago, the setup wizard runs every time I launch the app. I've
uninstalled, reinstalled, cleaned the registry with 3 different programs, run
antivirus (AVG Free) and antispyware scans (MSAS<Spybot S&D and Adaware SE
Personal) in normal and safe mode and found nothing. In addition, no matter
how many times I set it up and save the changes, autoupdate shows as
inactive. Any Ideas?

Thanks in Advance.

 

[Bill Sanderson]

Here's what has worked for others in this situation:

1) Uninstall Microsoft Antispyware
2) delete the \program files\Microsoft Antispyware folder and all
subfolders. You will lose access to any Quarantined items, history, and
customized settings.
3) Reinstall Microsoft Antispyware, being sure to be logged on as the
administrator user who will customarily use the program.

I know you mentioned uninstalling and reinstalling before, but the key here
is step 2--one or more of the .gcd files that direct the programs behavior
is either corrupted, or has permissions set so that it isn't usable.

Let me know whether this does the job.

 

[Guest]

Bill,
Mnay thanks! That appears to hasve done it!

 

[Bill Sanderson]

Terrific--glad it did, and sorry such lengths were required!

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