Startup Screen Issue

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Guest

System 32 Files & Folders screen appears when computer is turned on and
Windows begins running. Had previously started Windows in Safe Mode and
followed McAfee's email instructions and successfully eliminated Video and
Email Worm. Now when computer is started, regular screen appears and
everything looks normal, then System 32 screen appears. I can close it and
proceed without problems and it does not appear again until I restart
computer. Have Windows XP Professional, SP2. Thank you for any assistance
you may be able to provide.
 
gjm said:
System 32 Files & Folders screen appears when computer is turned on
and
Windows begins running. Had previously started Windows in Safe Mode
and followed McAfee's email instructions and successfully eliminated
Video and
Email Worm. Now when computer is started, regular screen appears and
everything looks normal, then System 32 screen appears. I can close
it and proceed without problems and it does not appear again until I
restart
computer. Have Windows XP Professional, SP2. Thank you for any
assistance you may be able to provide.
Click to expand...

If your computer is really clean:

This can be caused by a blank entry, such as can be left behind by an
incomplete program removal, in the:

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run and/or
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run keys.

System32 Folder Opens When Logging on to Windows
http://support.microsoft.com/default.aspx?scid=kb;en-us;170086

How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;310560

And from MVP Kelly Theriot's site, line 260 on the right-hand side:

http://www.kellys-korner-xp.com/xp_tweaks.htm

If you are unsure if the computer is really clean, run David Lipman's
Multi_AV:

http://www.ik-cs.com/programs/virtools/Multi_AV.exe - Multi-AV download
http://pcdid.com/Multi_AV.htm - additional Multi_AV instructions

Here are additional virus/malware removal steps to make sure your
machine is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Malke
 
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