startup error message

[Guest]

Every time I start my computer I get the message that
support has encountered a problem and needs to shut
down. Any clues on how to get rid of this message?

 

[Thorsten Matzner]

Every time I start my computer I get the message that
support has encountered a problem and needs to shut
down. Any clues on how to get rid of this message?

Check your startup settings to find out what is causing this.
Applications that start with Windows can be found here:
- the WIN.INI, section [windows], entries "run=" and "load="
- the Registry keys
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServices
- the folders
C:\DOCUMENTS AND SETTINGS\ALL USERS\START MENU\PROGRAMS\STARTUP
C:\DOCUMENTS AND SETTINGS\{username}\START MENU\PROGRAMS\STARTUP
See also "How to Troubleshoot By Using the Msconfig Utility in Windows
XP" (http://support.microsoft.com/?kbid=310560).