Error messages on startup.

[Frank Martin]

We have WinXP SP3.

On starting up the computer we get the following error
messages:


1/ "Product Identification Failure" Please reinstall the
Program.


then we get:


2/ "Microsoft Visual C++ Runtime library.
Program C...

This application has requested the Runtime to terminate in
an unusual way.
Please contact the application's support team for more
information.


then we get:

3/ "Office Settings Restorer" has encountered a problem &
needs to close.


Can someone please help in fixing this problem? Frank

 

[DL]

Start off by checking what programs are set to auto run whan you start your
PC, one or more of them is causing this problem

 

[Frank Martin]

Start off by checking what programs are set to auto run
whan you start your PC, one or more of them is causing
this problem

Thanks, this fixed it.