Starting Acrobat Reader 6 calls up the Windows Messanger 5.1 Installer

B

bcpotter

I upgraded Windows Messanger 4.7 to 5.0 and ever since,
every time I try to use Adobe Acrobat Reader, the Windows
Installer tries and fails to install Windows Messanger
5.1 again!!! I've already tried to uninstall and
reinstalled Acrobat Reader it did not help ... also i
tried reinstall the whole XPpro and this didnt help
either ...hope someone can help me ... bcpotter
 
J

Jonathan Kay [MVP]

Greetings,

To correct this, click Start,then Run, and type the following:
msiexec /x {C3A6819F-62D3-4750-AF1C-28206DDF2C2E}
then click OK.

Then, after uninstallation, reinstall Windows Messenger 5.1 from:
http://microsoft.com/downloads/details.aspx?FamilyID=a8d9eb73-5f8c-4b9a-940f-9157a3b3d774
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.
 
B

bcpotter

Thank You so much Jonathan ... i did as you told and
everything works all fine now ... Thank You so much ...
all all best greetings from here in Copenhagen ....
bcpotter
 

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