Start Up

[Robin Merrall]

Since yesterday when l start my computer up after the
Desktop has loaded l get a Microsoft message report
advising that my computer has recovered from a serious
error. The report sent includes the below;

C:\WINDOWS\MINIDUMP\MINI11303-1.DMP

AND

C:\DOCUMEN (ETC.....ETC)

Can anyone advise what is happening and should l call out
the in house support that l am entitled to.

 

[Rajesh Govindan]

Hi Robin,

This problem occurs because after a Minidump (or memory
dump) file is written, the paging file continues to have a
flag set that indicates
that a memory dump file needs to be written.

To resolve the problem, I suggest you download the Windows
XP patch from the Microsoft's website at:

http://www.microsoft.com/downloads/release.asp?
ReleaseID=36920

Alternatively, you can solve this problem by recreating
the pagefile. To recreate the pagefile, follow these steps:

1. Click Start.
2. Right-click My Computer.
3. Click Properties.
4. On the Advanced tab, in the Performance section, click
Settings.
5. In the Virtual Memory section, click Change.
6. For Paging file size for selected drive, click No
Paging File and then click Set.
7. Click Yes after the following warning appears:

NOTE: If the paging file on volume X: has an initial size
of less than xx megabytes, then the system may not be able
to create a debugging information file if a STOP error
occurs. Continue anyway?

(X is the drive letter and xx is the amount of RAM
installed on your computer minus 1 megabyte.)

8. Click System Managed Size.
9. Click OK four times, and then restart the computer when
you are prompted.

The above mentioned steps will resolve the problem.

Regards,

Rajesh Govindan