Start up HP error message

[Johnny from New York]

Fatal error 80004005 when I try to OPEN HP Image Zone icon from start Menu

Thank you

 

[smlunatick]

Fatal error 80004005 when I try to OPEN HP Image Zone icon from start Menu

Thank you

Is the Image Zone part of another HP product (like printer, digital
camera or scanner.)

If yes, you may need to remove those HP software modules / drivers and
re-install them.

Also, you may need to look on HP tech support web site for:

1) Details on this problem in their notes.

2) Updates.

 

[Johnny from New York]

Thanks,
if I unstall the HP program and re-install will I loose the pictures?

I can save the current program to my removable F file disc, but when I try
to open from there same error comes up.

I have a lots of pixs on this program.

John

 

[Malke]

Thanks,
if I unstall the HP program and re-install will I loose the pictures?

I can save the current program to my removable F file disc, but when I try
to open from there same error comes up.

I have a lots of pixs on this program.

1. Contact HP tech support for help with their program.

2. Create and implement a backup strategy.

Malke

 

[Johnny from New York]

Thanks,
if I unstall the HP program and re-install will I loose the pictures?

I can save the current program to my removable F file disc, but when I try
to open from there same error comes up.

I have a lots of pixs on this program.




Is the Image Zone part of another HP product (like printer, digital
camera or scanner.)

If yes, you may need to remove those HP software modules / drivers and
re-install them.

Also, you may need to look on HP tech support web site for:

1) Details on this problem in their notes.

2) Updates.

 

[Johnny from New York]

I uninstalled the scanner
and re installed it
I replaced the power and computer cords

your Q Is the Image Zone part of another HP product (like printer, digitalHP SOLUTION CENTER HAS
scanner
printer works fine

Thank you, john